Pager Duty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust Pager Duty to help them deliver a perfect digital experience to their customers, every time. Teams use Pager Duty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on Pager Duty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, Door Dash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization,

Pager Duty is seeking a Senior Manager of Security to join our team. As the Senior Manager of Security, you will be responsible for leading and enhancing the security posture of our technology and products.

Reporting to the Chief Information Security Officer (CISO), you will work cross-functionally with Product, Engineering, Compliance, and IT teams to embed security at every stage of the product development lifecycle. Your leadership will ensure that security remains a core component of our products, supporting our mission to earn and maintain customer trust.

This role will provide technical leadership to ensure our product security is effective, efficient, and aligned with our business objectives. The successful candidate will have a strong technical background and experience in implementing product security solutions and automation to address security-related issues while effectively communicating and managing security risks across leadership teams.

This role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!

KEY RESPONSIBILITIES

• Define, develop, and execute a forward-looking product security strategy that incorporates AI and is aligned with business goals and emerging threats.

• Recruit, develop, and retain top talent in security, fostering a collaborative and innovative culture where team members are empowered to excel and grow.

• Collaborate closely with engineering teams to design, implement, and operate secure systems that protect Pager Duty’s cloud environment and ensure the safety of customer data.

• Build a developer-centric security program, embedding security into engineering artifacts, processes, and tooling for seamless integration.

• Drive complex, cross-functional security initiatives to systematically eliminate common risks and vulnerabilities, ensuring security is “engineered-in” at every stage.

• Develop and maintain technical solutions to proactively address security threats, risks, and vulnerabilities.

• Partner with tech leads and executive leadership to review technical designs and implement architectural improvements, balancing security, reliability, and performance.

• Manage the full lifecycle of security incidents, from investigation to resolution, responding effectively to any security breaches or related events.

• Develop and track metrics and KPIs to measure product security effectiveness, continuously improving security posture and aligning with organizational goals.

Basic Qualifications:

• Proven experience building and scaling security teams in high-growth SaaS environments, fostering a strong security culture and leading through change.

• Strong ability to communicate complex security concepts to technical, non-technical, and executive audiences, driving shared understanding and collaboration.

• Demonstrated success leading in fast-paced, dynamic environments, balancing strategic direction with hands-on execution.

• Deep understanding of application and product security, including secure SDLC and threat modeling.

• Expertise in cloud-native security across AWS or Azure environments.

Preferred Qualifications:

• Experience enabling engineers through Dev Sec Ops practices and security automation within CI/CD pipelines.

• Strong ability to translate technical security risks into business context, enabling informed decisions at all levels.

• Experience in securing AI/ML systems and implementing AI-driven security solutions for threat detection and response.

• Solid knowledge of security frameworks and best practices, including FedRAMP, and NIST 800-53

• Prior Software development experience preferred.

The base salary range for this position is 191,000 - 321,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

Pager Duty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance environments that drive accountability. Pager Duty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary

• Comprehensive benefits package

• Flexible work arrangements

• Company equity

• ESPP (Employee Stock Purchase Program)

• Retirement or pension plan

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days & Hibernation Duty - companywide paid days off in addition to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

Eligibility may vary by role, region, and tenure

About Pager Duty

Pager Duty, Inc. (NYSE:PD) is a global leader in digital operations management. The Pager Duty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, Pager Duty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses

Pager Duty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on Trust Radius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

Pager Duty is an equal opportunity employer. Pager Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Pager Duty's Privacy Policy.

Pager Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Pager Duty uses the E-Verify employment verification program.