Sales Operations - Fist Line Manager Business Advisor

Role: Lead First Line Manager cadences, track action items, analyze KPIs, and provide recommendations. Monitor account and territory planning, ensure process adoption, and support Director/FLM QBR presentations while identifying risks and proposing mitigations.

• Career Level
• IC3

Responsibilities:

Core:
o Join leader cadences to track Director/FLM actions and ensure disciplined execution.
o Support Directors/FLMs daily by identifying risks, proposing mitigations, and ensuring follow-through.
o Lead Director/FLM cadences, analyze KPIs, provide recommendations, and track action-plan execution.
o Monitor Account and Territory Planning to ensure high-quality, consistent execution.

 Supporting:
o Ensure adoption of regional processes and reporting standards.
o Support Directors/FLMs in preparing QBR presentations.
o Ensure Actions to Close are accurate and aligned with each opportunity’s true status, giving leadership reliable information for timely decisions.

Area Definition: The Business Operations team provides data-driven recommendations, optimizes processes, and drives actions to the area (VP/MD) achieve business results.

Area Values
 Accountability
o Deliver commitments on time and with the required high standards, continuously looking for opportunities to accelerate the business.
o Be accountable for our actions, acknowledge our mistakes, and have a recovery plan.
 Adaptability
o Be open to receive feedback with resilience, act and move forward.
o Proactive, continuous learning aligned with business needs.
 Cooperation
o We work as one Ops team, discussing differences internally and presenting ourselves as a single unit externally.
o Replicate best practices and share knowledge.