This requisition is for Japanese language resource position (Senior Analyst, IC1 Level), The Candidate should have degree in Japanese and good command both in written and verbal communication. The candidate should be flexible in working in any shifts.

Candidate should have 3 to 5+ years of relevant experience in Quote to order process.

As a Senior Analyst, candidate will be responsible for the following activities in Install Base Operations:

Handling business critical process such as:

• Assignments

• Terminations

• Migrations

• Serial Number Corrections

• Non-revenue order bookings

• Acquisition data related corrections/updates

• Career Level

• IC1

Key Responsibilities: Oracle Install Base (IB) Expertise:

Manage, configure, and maintain Oracle Install Base to ensure accurate tracking of products and services throughout their lifecycle. Actively involved in reporting and maintaining the metrics. Troubleshoot and resolve Install Base-related issues to ensure smooth operations. Handling business critical process such as:

• Assignments
• Terminations
• Migrations
• Serial Number Corrections
• Non-revenue order bookings
• Acquisition data related corrections/updates

Oracle Service Contracts (OKS) Knowledge:

Create, manage, and maintain service contracts in Oracle OKS.
Business Support & Optimization:

Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business objectives.