About the team

The GTM Enablement team translates OpenAI’s product innovation into real-world customer impact. We equip customer-facing teams with the knowledge, tools, and frameworks they need to succeed with customers.

Our work connects strategy to execution — helping the field understand what matters, how to act on it, and how to deliver measurable outcomes for customers and the business.

About the role

OpenAI is hiring a GTM Enablement Manager to drive the activation of key GTM priorities across sales and customer-facing teams.

This role focuses on translating company and GTM strategy into clear, repeatable execution in the field. You will design and run programs that help teams adopt new selling motions, operationalize launches, and drive measurable impact in pipeline and customer outcomes.

You will work closely with GTM leadership and partner across Product Marketing, Rev Ops, and Product teams to ensure initiatives land clearly and consistently in field execution.

This role is based in New York. We offer relocation assistance to new employees.

In this role, you will:

• Drive the global rollout of GTM initiatives across segments and regions, building scalable programs and enabling teams to adapt them for local markets and customer contexts

• Define and build repeatable operating playbooks for various GTM initiative types (e.g., launches, vertical programs, operational changes), establishing scalable rhythms for how enablement plans, communicates, and executes these programs across regions and markets

• Own and run GTM enablement programs end-to-end, defining the program plan and operating cadence, aligning Sales and cross-functional stakeholders, and managing rollout so initiatives land clearly in field execution

• Orchestrate cross-functional teams across Sales, Product Marketing, Rev Ops, Marketing, and Product to align priorities, timing, and execution for GTM initiatives

• Create and ship high-quality, field-ready content experiences and AI-native workflows, such as field content packs and playbooks, messaging hubs, e-learning pathways, and training program materials that help teams execute effectively

• Ensure GTM initiatives translate into measurable outcomes, tracking adoption of new motions, pipeline generation, and overall GTM performance, and iterating programs based on field signals and data

You'll thrive in this role if you:

• Enjoy turning complex strategy into clear, repeatable programs that drive real execution

• Have experience building and scaling GTM programs in high-growth technology companies

• Build trust quickly with senior GTM leaders and operate credibly in executive forums

• Are a clear and effective communicator who keeps complex workstreams aligned, stakeholders informed, and programs moving forward

• Are comfortable with ambiguity and proactively define the path forward when it isn’t obvious

• Think in systems and operating rhythms rather than one-off solutions

• Comfortable working in fast-moving environments where priorities evolve or change quickly

• Energized by 0→1 work — defining new programs, building the structure around them, and scaling what works

• Obsessed with pushing the frontier of enablement — building AI-native experiences that help teams learn faster and execute better

Basic qualifications

• 10+ years in Sales Strategy, Revenue Programs, Sales Ops, Enablement or Sales Leadership, or adjacent GTM roles, with a track record of building programs from zero to scale

• Experience operating in high-growth SaaS or platform environments with complex, multi-motion GTM

• Strong executive presence — you earn trust quickly with Sales and GTM leaders through clarity, judgment, and credibility

• Proven ability to lead complex, cross-functional GTM rollouts across regions and segments, including change management and shifts in how the field sells

• Strong judgment and decision-making ability in ambiguous environments

• Strong technical and product instincts — comfort learning technical concepts quickly, engaging credibly with technical stakeholders, and translating product changes into field-ready motions

• Strong understanding of enterprise sales organizations and how field teams operate in practice

• Fluency in pipeline mechanics, data insights, and GTM tradeoffs, with the ability to translate signals into decisions and decisions into execution

• Experience using AI tools or building AI-driven workflows for learning programs or to improve GTM productivity, enablement, or operational processes

Preferred qualifications

• Direct experience in sales or customer-facing roles

• Experience facilitating trainings, workshops, or field enablement sessions for sales or customer-facing teams

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.