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Helpdesk Engineer - Printing Support

NXP Semiconductors

Helpdesk Engineer - Printing Support

NXP Semiconductors

Noida; Bangalore

·

On-site

·

Full-time

·

4d ago

Job Summary: Responsible for managing and maintaining enterprise print infrastructure, ensuring availability, performance, and security of services.

Key Responsibilities:

  • Manage enterprise print servers, printer deployments via GPO, and driver updates, familiar with Cannon-Uniflow tools.
  • Implement and maintain backup and recovery strategies for shared data.
  • Monitor system performance and generate usage reports.
  • Collaborate with other IT teams for integration and automation.
  • Participate in audits and ensure compliance with data governance policies.

Required Skills:

  • Experience with DFS, SMB protocols, and enterprise print management tools.
  • Scripting skills (PowerShell preferred) for automation and reporting.
  • Understanding of ITIL processes and change management.

Qualifications:

  • Bachelor’s degree in IT or related field.
  • 3–6 years of experience in systems administration or infrastructure support.

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About NXP Semiconductors

NXP Semiconductors

NXP Semiconductors produces secure connectivity solutions for embedded applications.

10,001+

Employees

Eindhoven

Headquarters

Reviews

3.9

44 reviews

Work Life Balance

3.8

Compensation

3.9

Culture

4.1

Career

3.6

Management

3.8

73%

Recommend to a Friend

Pros

Competitive compensation and benefits

Good work-life balance and flexible environment

Interesting projects and challenges

Cons

Room for improvement in processes

Work-life balance varies by team

Internal communication could improve

Salary Ranges

267 data points

Junior/L3

L3

Junior/L3 · Data Scientist

0 reports

$114,000

total / year

Base

$99,000

Stock

-

Bonus

$15,000

$96,900

$131,100

Interview Experience

42 interviews

Difficulty

3.1

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 69%

Neutral 13%

Negative 18%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving