About the Role

Ready to lead the future of EUC at NXP? Join a dynamic team driving NXP's digital workplace transformation. This role offers the opportunity to enable the execution of EUC services globally, with a strong focus on innovation, user experience, and architectural excellence.

As a Workplace Services engineer, you will be responsible to support, maintain, and enhance our global Workplace Services environment. This role is responsible for the ongoing management of device imaging, patching, endpoint security, configuration management, software deployment, and the overall reliability of end user computing systems. The ideal candidate has deep experience with SCCM, Intune, Windows OS, Group Policy, Azure VDI and automation, and thrives in a fast-paced environment where customer experience, security, and operational excellence are top priorities.

Profile Requirements

• Minimum 5 years of experience in End User Computing, IT Operations, or Workplace Services
• Hands-on experience with:
• SCCM
  • Intune
  • VDI platforms (Azure, Citrix, VMware Horizon, etc.)
  • Windows 10/11 imaging and deployment
  • Group Policy administration
• Solid troubleshooting and root-cause analysis skills
• Experience with ITIL processes and service management tools (e.g., Service Now)
• Excellent communication and stakeholder management skills
• Strategic thinker with hands-on technical capabilities

Key Responsibilities

Endpoint Management & Deployment

• Build, maintain, and optimize Windows 10/11 images
• Provide MacOS support
• Develop and manage task sequences, driver packages, and automated provisioning workflows
• Support full device lifecycle management including provisioning, refresh cycles, and OS upgrades

Patching & Compliance

• Lead monthly OS and application patch deployment via SCCM and/or Intune
• Monitor and improve global patch compliance metrics
• Coordinate with Security for rapid response to critical vulnerabilities and baseline enforcement

Virtual Desktop Infrastructure (VDI)

• Support, maintain, and administer the organization's Azure VDI platforms
• Create and optimize golden images, application layers, and resource pools
• Monitor VDI performance, resource utilization, and end-user experience using platform analytics and monitoring tools
• Troubleshoot virtual desktops, connection issues, login delays, profile problems, and application performance issues
• Coordinate with Infrastructure teams to ensure VDI environment stability, scalability, and patching (hypervisors, brokers, gateways)
• Support remote workforce enablement, ensuring VDI high availability and smooth operations
• Implement security policies for VDI including MFA, Conditional Access, RBAC, and session controls
• Assist in VDI capacity planning, rollout of new pools, and introduction of modern features or optimizations

Configuration Management

• Manage and maintain Group Policies (GPOs), Intune configuration profiles, compliance rules, and remediation scripts
• Ensure consistent and secure system configurations across on-prem, hybrid, and cloud endpoints

Application Packaging & Deployment

• Package, test, and deploy apps using Intune, or VDI application layering tools
• Maintain software catalogs and version lifecycle

Intune / Modern Device Management

• Support Intune device management including compliance policies, configuration profiles, and app delivery
• Assist in ongoing modernization from SCCM to cloud-native management

Operational Support

• Provide technical expertise for escalated endpoint and VDI incidents
• Participate in change management, root-cause analysis, and continuous improvement efforts
• Develop and maintain documentation, SOPs, and knowledge base articles

Automation & Reporting

• Use automation tools to improve efficiency and reduce manual work
• Develop and maintain reporting dashboards for patching, compliance, deployments, and VDI performance

About NXP

NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. For more information, visit www.nxp.com

Bright Minds. Bright Futures.

We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills.

Commitment at NXP

We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality.

Application Information

Thank you for considering a career at NXP. To help you prepare for the different steps in our hiring process, see the following useful advice and tips.

Are you already an NXP employee? Do not apply here. Instead, you must apply via our internal career page.

Thank you for your interest in supporting our recruitment efforts. Please note that NXP operates under a strict Preferred Supplier List (PSL) for all recruitment activities. Any candidate profiles or resume submitted without a prior written agreement or explicit request from our Talent Acquisition team will be considered unsolicited. Such submissions will be deemed free of any obligations, and no fees will be paid by NXP or any of its affiliates, subsidiaries, or divisions - regardless of whether the candidate is hired, either coincidentally or otherwise. Thank you for your understanding.

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