Job Description

Nordstrom Product Group (NPG) is Nordstrom’s Private Label Division and includes a portfolio of brands designed and developed specifically for Nordstrom and Nordstrom Rack (Store and Ecomm). The Program Manager role is part of the Brand Design & Packaging Team and sits on the broader Merchandising Team within NPG. This role acts as a liaison between NPG and Marketing and facilitates brand development and storytelling that aligns back to the vision for NPG’s strategic vision.

KEY RESPONSIBILITIES:

• Participate in strategic planning and execution of brand marketing campaigns including authoring comprehensive marketing briefs, aligning cross-functional partners on seasonal key looks, managing sample procurement and developing campaign messaging; Oversee timelines, budgets, and scopes to ensure flawless delivery, while managing image approvals and compiling post-campaign performance reporting to inform future strategies.
• Collaborate with enterprise marketing teams to ensure private brand integration within seasonal storytelling initiatives, providing strategic input and operational oversight. Manage the end-to-end ordering and sample delivery process to support marketing activations and provide mitigation plans when issues arise.
• Lead and develop the sample coordination team, overseeing all sample workflows for Nordstrom Product Group across marketing, design, and technical functions. Establish and maintain best practices for sample tracking, organization, and distribution to optimize efficiency and accuracy in supporting business objectives.
• Scope and manage a diverse portfolio of strategic projects aimed at elevating internal and external awareness of Nordstrom Made brands, including but not limited to collaborations, new brand launches, internal product knowledge, employee/customer giveaways, leadership presentations and development of ad hoc collateral.
• Oversee the trademark management process for Nordstrom Made brands, ensuring timely filings for new brands and categories, monitoring renewal deadlines to prevent expirations, and maintaining compliance with legal and brand standards across all product lines.
• Conduct periodic marketplace analysis by synthesizing internal and external research into actionable insights, delivering clear and compelling presentations to identify emerging customer trends and whitespace opportunities.

LEADERSHIP COMPETENCIES:

• Emphasizes the importance of achieving results; challenges poor outcomes or unproductive behaviors.
• Thinks ahead about how to enhance the performance of their team; understands what actions to take to help the organization reach its goals
• Explores issues and uncovers the underlying issues and root causes
• Ensures clear connections between day-to-day actions and the organization’s overall vision.

FUNCTIONAL COMPETENCIES:

• A strong eye for detail and creative acumen to craft compelling content and deliver impactful storytelling that resonates with diverse audiences and reinforces brand identity.
• Supports efforts to build customer satisfaction, loyalty and commitment.
• A proven track record of using a strategic mindset and strong analytical skills to drive results
• Strong organization, time management and communication skills
• Gains the confidence and trust of others through honesty, integrity and authenticity.

QUALIFICATIONS:

• A minimum of 5 years’ experience in marketing, merchandising or related field.
• A passion for brand development and articulating a clear brand story to customers
• Proficiency in Microsoft Office; particularly Powerpoint and Excel.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$93,500.00 - $155,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf