Job Description

The Director, Supply Chain Asset Protection is responsible for leading and managing all Asset Protection strategies and programs across Nordstrom’s Supply Chain, including Distribution and Fulfillment Centers, and the protection of assets to and from location sites. This role ensures the safety and security of company assets, people, and facilities while driving shortage reduction, compliance, and operational excellence. The Director will partner with Supply Chain leadership and cross-functional teams to implement best practices, manage investigations, and oversee physical security systems.

KEY RESPONSIBILITIES: Strategic Leadership

• Develop and execute Asset Protection strategies across all Supply Chain networks, including distribution centers, fulfillment centers, and transportation networks. Develop and execute strategies to address shortage reduction, facility security, fraud prevention, investigations, cargo theft,, and compliance.

• Align AP initiatives with Nordstrom’s operational goals and collaborate with both Supply Chain Leadership and AP leadership for consistency across the enterprise.

• Manage Supply Chain AP budgets and capital projects, ensuring cost efficiency and adherence to plan.

Operational Oversight

• Oversee physical security systems (alarms, CCTV, card access) and coordinate third-party security guard services.

• Design and implement security systems for new facilities and upgrades for existing sites.

• Conduct comprehensive facility audits and visits; review findings with leadership and implement corrective actions.

Talent Development

• Lead talent strategy for Supply Chain AP teams, including recruitment, succession planning, and leadership development.

• Provide coaching and training to AP leaders and facility teams to strengthen investigative and compliance capabilities.

Investigations & Compliance

• Direct internal and external investigations related to theft, fraud, and workplace incidents.

• Ensure proper documentation and case management; maintain compliance with legal and regulatory requirements.

• Partner with law enforcement and government agencies on criminal cases and compliance matters.

Collaboration & Communication

• Build strong partnerships with Operations, HR, Inventory Control, and other cross-functional teams.

• Maintain open communication channels to share updates on technology improvements, security enhancements, and program changes.

• Navigate through the organization to ensure work is resourced and barriers are removed for teams to properly execute strategic priorities, with a focus on data-driven decision-making.

FUNCTIONAL COMPETENCIES:

• Expertise in physical security systems (alarms, CCTV, card access).

• Strong leadership, organizational, and problem-solving skills.

• Excellent communication and negotiation abilities.

• Proficiency in MS Office and data analysis tools.

LEADERSHIP COMPETENCIES:

• Communicates Effectively:

Takes steps to create forums where people can express themselves openly and regularly. Explains major initiatives in a candid, timely, and appropriate manner

• Has Courage:

Takes steps to address actions that are inconsistent with the organization’s core values. Creates a culture that supports taking well-reasoned risks, regardless of the results.

• Develops People:

Creates a development-focused culture in the organization, supporting others’ development efforts and reinforcing the value of learning. Contributes to and supports organization wide initiatives to build leadership excellence and strong talent.

• Decision Quality:

Advocates cross-functional analysis of problems, encouraging cooperation across functions on key decisions. Coaches leaders to push decision making down to the most appropriate level; challenges them when appropriate.

QUALIFICATIONS:

• 10+ years progressive experience in Asset Protection, Security, or Law Enforcement.

• 5+ years in multi-site leadership roles within Supply Chain or Distribution environments.

• Bachelor’s degree required; Master’s degree preferred.

• Strategic, operational, and interpersonal skills demonstrating broad expertise in Asset Protection, multi-unit management and internal theft resolution.

• Wicklander/Zulawski Basic Interview Certification.

• Experience with workplace violence prevention and business continuity planning.

• Familiarity with logistics, inventory accuracy, and shortage control programs.

• Previous exception reporting experience.

• Proficiency in Microsoft Office suite of applications.

• Ability to travel up to 50–75%.

• Flexible schedule, including occasional weekends.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$175,000.00 - $275,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_20-21.pdf

Youtube Link:

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