
Leading company in the retail industry
HR Ops Specialist - Seattle, WA (Hybrid) at Nordstrom
About the role
Job Description
As a Specialist on the Human Resource Information System and Payroll team, you will provide an essential service analyzing HRIS and payroll processes, identifying opportunities, and providing recommendations for optimization. The ideal candidate will ensure that HRIS and payroll processes are accurate, efficient, compliant, and consistent with our company’s overall objectives. In this position, you will also be responsible for first-line support for HR System support and assisting with the coordination of all on and off cycle biweekly payroll processing.
A day in the life…
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Maintain and help drive production planning and execution to support accurate and efficient day-to-day operations
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Participate in a consultative role to support assigned region with employee inquiries, complex employee issues, and processing questions
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Execute complex and/or high impact business processes and/or transactions
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Ability to identify complex issues and demonstrate curiosity to investigate and resolve
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Proactively assess, refine and implement HRIS and Payroll process improvements and tools, including appropriate documentation
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Plan, facilitate, and/or execute projects, including owning entire larger impact projects, as assigned
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Build positive team relationships through collaboration and active participation to achieve department and team goals
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Serve as an escalation point and Subject Matter Expert (SME) for more complex HRIS and Payroll matters
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Provides training, guidance, and support to the HRIS and Payroll team regarding relevant topics
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Ability to initiate and lead conversations to drive payroll projects and issue resolutions
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Support the administration of time, pay, and absence data for bi-weekly payroll processing
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Support the administration of benefits, compensation, leave, learning, and recruiting
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Ensures per pay period, quarterly, and annual payroll reporting is performed accurately and on-time
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Performs basic maintenance on payroll updates and is responsible for testing new or changed payroll functionality
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Provide exceptional service through professionalism, ownership and initiative
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Ensure accuracy, confidentiality and security of information being processed, stored or access
You own this if you have...
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1+ years of experience in the areas of payroll, time-keeping, human resources, benefits administration, finance, HRIS application support, or other relevant work experiences
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2+ years of customer service experience
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Ability to work on-site 4 days per week
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Proficient in Microsoft Excel
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Experience communicating complex HRIS and Payroll concepts to broad audiences across an organization
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Excellent customer service skills, organization, time-management, written and verbal communication skills
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Self-motivation is a must as well as an ability to work in a fast-paced environment with ever changing priorities
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Working knowledge of Payroll/HRIS systems and processes is preferred (Workday system, payroll processing, tax principles, wage and hour law, and human resources systems)
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Associate of science degree in business administration or accounting preferred
Location:
This is a hybrid role requiring the selected candidate to be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA and work onsite four (4) days per week
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
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Medical/Vision, Dental, Retirement and Paid Time Away
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Life Insurance and Disability
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Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$25.25 - $40.50 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf
Required skills
HR operations
HRIS
Payroll
Process improvement
Issue resolution
Documentation
Project execution
Training
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About Nordstrom

Nordstrom
PublicNordstrom, Inc. is an American upmarket department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original store operated exclusively as a shoe store, and a second location opened in 1923.
10,001+
Employees
Seattle
Headquarters
$4.3B
Valuation
Reviews
5 reviews
3.1
5 reviews
Work-life balance
3.0
Compensation
3.5
Culture
2.8
Career
2.5
Management
2.2
45%
Recommend to a friend
Pros
Good training and learning opportunities
Positive customer interaction and helping customers
Decent compensation with commissions
Cons
Management and leadership issues
Poor communication during critical situations
Limited career advancement opportunities
Salary Ranges
44 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Data Analyst 1
1 reports
$103,500
total per year
Base
$90,000
Stock
-
Bonus
-
$103,500
$103,500
Interview experience
4 interviews
Difficulty
2.5
/ 5
Duration
21-35 weeks
Offer rate
25%
Experience
Positive 25%
Neutral 75%
Negative 0%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
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