P2Order Operations Lead

The role supports end-to-end Procure-to-Order (P2O) / Procure-to-Pay (P2P) operations, ensuring smooth processing from purchase request to order fulfillment. You will help ensure that goods and services are purchased in line with business needs, contracts, and defined cost, quality, and delivery expectations. The role also involves supporting internal stakeholders in creating accurate and compliant purchase requests to enable efficient purchasing.
You will contribute to daily procurement operations, system support, and continuous improvement initiatives. Working closely with internal teams, suppliers, and stakeholders, you will help resolve operational issues, support procurement tools and processes, and ensure adherence to policies and service levels.

• 3–5 years of experience in Procurement or Procure-to-Pay operations

• Good understanding of procurement and finance processes

• Hands-on experience in operational procurement (direct or indirect)

• Familiarity with ERP systems, preferably SAP (e.g., SAP SRM, SAP Ariba)

• Experience with procurement tools is a plus (e.g., Ariba, my Orders, Webcycle)

• Good knowledge of Microsoft Excel and MS Office tools

• Strong verbal and written communication skills in English

• Support end-to-end P2O/P2P operations, ensuring timely and accurate processing

• Ensure compliance with procurement policies, contracts, and audit requirements

• Maintain accurate data in procurement systems to support smooth operations

• Assist internal stakeholders with purchase requests and procurement queries

• Support team coordination, task prioritization, and daily operational activities

• Act as a key user for procurement systems and support basic UAT activities

• Help identify process improvement opportunities and support implementation

• Collaborate with stakeholders, suppliers, and cross-functional teams

• Support issue resolution, including invoice and supplier-related queries

• Assist in reporting, KPI tracking, and SLA adherence