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Nokia
Nokia

Limited company.

Customer Documentation Developer

직무엔지니어링
경력미들급
위치India
근무오피스 출근
고용정규직
게시3개월 전
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필수 스킬

Jira

Customer Documentation Developer independently creates high-quality, user-focused technical documentation for complex Optical Networks products. Responsibilities include collaborating with cross-functional teams, managing documentation schedules, and delivering web-based content—including API documentation—aligned with Agile and DevOps practices, while following structured writing methodologies and corporate quality standards.

You have:

  • Bachelor's degree with 5-7 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
  • Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
  • Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., Snag It, Corel Draw).
  • Hands-on experience with API documentation, including integration into customer-facing technical content.
  • Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.

It would be nice if you also had:

  • Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.

  • Working knowledge of basic UNIX and scripting for interacting with development/test environments.

  • Experience with single-sourcing strategies and content management systems for scalable content development

  • Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.

  • Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.

  • Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.

  • Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., Snag It, Corel Draw).

  • Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.

  • Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.

  • Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.

  • Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

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Nokia 소개

Nokia

Nokia

Public

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics corporation, originally established as a pulp mill in 1865.

10,001+

직원 수

Espoo

본사 위치

$24B

기업 가치

리뷰

10개 리뷰

3.8

10개 리뷰

워라밸

3.7

보상

3.2

문화

4.1

커리어

2.8

경영진

3.4

72%

지인 추천률

장점

Good benefits

Supportive colleagues/management

Flexible work arrangements

단점

Limited career advancement/growth opportunities

Management issues (poor communication, lack of direction)

Long hours/high workload

연봉 정보

28개 데이터

Junior/L3

Mid/L4

Junior/L3 · Global 1830 TAC Engineer

1개 리포트

$141,314

총 연봉

기본급

$108,703

주식

-

보너스

-

$141,314

$141,314

면접 후기

후기 4개

난이도

3.0

/ 5

소요 기간

14-28주

합격률

25%

경험

긍정 50%

보통 25%

부정 25%

면접 과정

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

HR Follow-up

5

Offer

자주 나오는 질문

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience