必須スキル
Jira
Customer Documentation Developer independently creates high-quality, user-focused technical documentation for complex Optical Networks products. Responsibilities include collaborating with cross-functional teams, managing documentation schedules, and delivering web-based content—including API documentation—aligned with Agile and DevOps practices, while following structured writing methodologies and corporate quality standards.
You have:
- Bachelor's degree with 5-7 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
- Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
- Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., Snag It, Corel Draw).
- Hands-on experience with API documentation, including integration into customer-facing technical content.
- Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
It would be nice if you also had:
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Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.
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Working knowledge of basic UNIX and scripting for interacting with development/test environments.
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Experience with single-sourcing strategies and content management systems for scalable content development
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Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
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Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
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Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
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Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., Snag It, Corel Draw).
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Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
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Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
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Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
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Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.
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Nokiaについて

Nokia
PublicNokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics corporation, originally established as a pulp mill in 1865.
10,001+
従業員数
Espoo
本社所在地
$24B
企業価値
レビュー
10件のレビュー
3.8
10件のレビュー
ワークライフバランス
3.7
報酬
3.2
企業文化
4.1
キャリア
2.8
経営陣
3.4
72%
知人への推奨率
良い点
Good benefits
Supportive colleagues/management
Flexible work arrangements
改善点
Limited career advancement/growth opportunities
Management issues (poor communication, lack of direction)
Long hours/high workload
給与レンジ
28件のデータ
Junior/L3
Mid/L4
Junior/L3 · Global 1830 TAC Engineer
1件のレポート
$141,314
年収総額
基本給
$108,703
ストック
-
ボーナス
-
$141,314
$141,314
面接レビュー
レビュー4件
難易度
3.0
/ 5
期間
14-28週間
内定率
25%
体験
ポジティブ 50%
普通 25%
ネガティブ 25%
面接プロセス
1
Application Review
2
Recruiter Screen
3
Technical Interview
4
HR Follow-up
5
Offer
よくある質問
Technical Knowledge
Coding/Algorithm
Behavioral/STAR
Past Experience
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