We are looking for an experienced Lab / Network Operations Support Engineer to manage and support lab infrastructure, network operations, and day-to-day operational activities. The role requires strong technical expertise in networking and telecom systems, along with effective coordination with IT, vendors, and internal stakeholders to ensure uninterrupted lab operations.

You Have :

• B.E / B.Tech in Electronics / CSE or an equivalent technical discipline

• 5–6 years of hands-on experience in the Networking and Telecom domain

• Strong working knowledge of networking fundamentals including IP addressing, VLANs, and basic routing and switching concepts

• Installation, configuration, power-up, and maintenance of Network and Telecom equipment

• Hands-on experience with operating system installation, configuration, and security patch updates

• Proficient in ticket handling, incident management, and clear understanding of SLA concepts

• Continuous operations monitoring, including network health, temperature, power, and surveillance systems

• Lab network planning, setup, and coordination with IT teams for new network requests or modifications, including intranet and third-party connectivity

• Support lab infrastructure expansion and changes while ensuring compliance with internal processes and security guidelines

• Manage and support day-to-day lab and network operations to ensure high availability and reliability

• Install, configure, power up, and maintain network and telecom equipment as per lab and project requirements

• Plan, implement, and support lab network setups, including IP addressing, VLAN configuration, and basic routing and switching

• Coordinate with IT teams for intranet access, third-party connectivity, and network modifications

• Perform operating system installations, configuration, and regular security patch updates

• Monitor lab operations including network performance, temperature, power, and surveillance systems, and take proactive actions to prevent issues

• Handle incident and service tickets, ensure timely resolution, and adhere to defined SLA commitments

• Provide first-level troubleshooting and coordinate with relevant teams for advanced issue resolution

• Support vendor management activities, including coordination, follow-ups, and issue tracking

• Assist with order management, procurement coordination, and delivery tracking for lab equipment and infrastructure

• Maintain accurate documentation, asset inventory, and lab operational records

• Ensure compliance with lab safety, security, and operational processes

• Communicate effectively with cross-functional teams and demonstrate ownership and a proactive attitude in all responsibilities