The RCCA and Quality Specialist is responsible for leading and supporting quality improvement efforts, with a focus on effective Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). This role ensures product quality, regulatory compliance, and continuous improvement across manufacturing operations.

Strong understanding of root cause analysis tools and techniques.

Familiarity with ISO standards and quality systems.

Excellent problem-solving and analytical skills.

Strong communication, facilitation, and report-writing abilities.

Proficient in MS Office.

Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience).

2–5 years of experience in quality assurance or manufacturing with a focus on RCCA and CAPA processes.

• Lead and facilitate RCCA investigations for internal issues.
• Apply Human Factor Analysis and Classification system (HFACS) to identify human contribution to quality,
• Use problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC, etc.) to identify root causes and implement effective corrective actions.
• Collaborate with cross-functional teams (Engineering, Production, Maintenance) to develop, validate, and monitor corrective/preventive actions.
• Track and manage PQM (PIC Quality Management) documentation and ensure timely closure.
• Conduct quality audits (internal) and support external audits
• Analyze quality metrics (scrap, rework, etc.) to identify trends and improvement opportunities.
• Maintain quality documentation in compliance with ISO
• Train staff in quality processes and root cause methodology as needed.
• Contribute to a culture of continuous improvement and quality excellence.