Family Description

Supply (SU) covers the configuration, demand, and supply planning, order management, sourcing, production, delivery, and managing the procurement activities towards our suppliers.

Subfamily Description

Supply Operations (SOP) comprises the customer facing part of the supply chain. Covers the execution process after order intake as receiving and validating customer purchase order, equipment & service order management, procurement, delivery execution, and invoicing for the customer teams in the markets. Furthermore, SOP contains the management of local distribution and local material availability, and the contribution of pre-sales by providing optimised supply chain solution design and cost baseline.

Qualifications

• Comprehensive knowledge (6+years) of relevant experience in respective services (e.g. Manufacturing, Supply Chain Management or Distribution environment)

• Experience in root cause analysis and problem solving methodologies (e.g. Six Sigma, FMEA)

• Certified purple badge required and green or black belt preferred

• Project management experience

• Ability to accomplish results through others, particularly by establishing relationships, effective controls and monitoring processes

• Strong collaboration and partnering skills

• Personal Drive & Coping with Pressure

• Experience of indirect management - managing by influence

• Experience in working with virtual teams

• Office/reporting tools proficiency, especially advanced Excel, also business intelligence tools, ie. PowerBI

• Bachelor's degree or equivalent experience

• 5-7 years of professional work experience

• Effective oral and written communication skills

Proficiency in written and spoken English.

Impact

Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact.

Scope & Contribution

Individual Contributor: Performs and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/Supervisory: Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.

Innovation

Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.

Communication

Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Has cross-cultural knowledge and global mindset

Knowledge & Experience

Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.

• Directly responsible to manage, expedite and solve critical shortages within Business Line supply chain for a global market.

• Ability to manage/work directly with a worldwide team, dealing with the complexities of multi-geographic manufacturing and cultures, and having the ability to support execution with insourced/outsourced supply chain.

• Meet with the various internal and external manufacturing partners (EMS/ODM/JDM) weekly to review/resolve the critical and operational shortages

• Foster strong working relationships with business units internal to Nokia and with external project vendors and suppliers.

• Further develop, support, and utilize Nokia’s strategic analytical tools in support of global allocation and market constraints

• Drive Scenario planning to support strategic decisions on allocation of inventory.

• Resolve any outstanding material issues in terms of re-allocation of material, global shortage constraints, and other supply issues, and offer strategic solutions for the future.

• Identify opportunities to reduce excess incurred costs, including freight, PPV and NCNR items.

• Search distribution and broker markets to clear shortages.

• Create and/or enhance process improvement policy and guidelines in support of global shortage issues

• Provide overall leadership in the integration of global policy and procedure in support of clearing critical shortages.

• Acquire support, facilitate interfaces between the business units, internal business partners and suppliers, needed to clear material shortages.

• Align strategies and priorities with other Business groups and coordinate services, projects, and plans to ensure priorities are addressed appropriately

• Share knowledge and understanding on processes, metrics, reporting and tools

• Participates with other members of the BU core staff to establish and execute business strategy.

• Participates with other members of X-functional organizations to ensure Business Line revenue, on time delivery, Quality & Reliability and customer satisfaction metrics are met.

• Lead, Program Manage, &/or participate in global strategic supply chain initiatives that cut across different Business Units.

Leveragability of strategies to other Business Unit's.