Jobs
Benefits and perks
•Healthcare
•401(k)
•Unlimited Pto
Required skills
Microsoft Excel
Microsoft Outlook
Customer Service
Product demonstration
Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.
DESCRIPTION OF DUTIES
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Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores
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Serves as a Nintendo brand ambassador for both retail locations and events in their local community
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Completes store calls with focus on special projects, top volume and high profile stores
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Provides real time information on assigned stores by utilizing a tablet device to respond to surveys and file reports from the field
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Conducts inventories and works with management to adjust discrepancies
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Manages demo software in assigned territory
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Builds relationships and maintains communication with store personnel and store management
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Maintains display parts and POP (Point of Purchase) inventory
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Sets up and maintains displays and display cases
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Restocks product from store inventory to shelves
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May assist with reset of large planograms
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Cleans and repairs displays
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Distributes POP items
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Utilizes selling techniques and knowledge of Nintendo products to aid customers with purchasing decisions
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Provides product demonstrations and education to store personnel, both individual and group presentations during store calls, weekend demonstrations and outside opportunities
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Gathers and provides to NMI management insights from the field, to include both written information and digital photographs
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Participates in monthly conference calls and product training calls as scheduled
SUMMARY OF REQUIREMENTS
One to three years of related experience
Possess good basic math skills
Accurate counting skills
Ability to use a computer and digital camera
Basic knowledge of Microsoft Office; i.e., Excel, Outlook
Familiarity with Nintendo products or ability to quickly become familiar with products
High school diploma or equivalent
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Valid driver license
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Ability to create and follow an efficient schedule
Attention to detail and accuracy
Good organization skills
Ability to work independently with minimal supervision
Good communication skills including presentation and public speaking skills
PHYSICAL/FUNCTIONAL REQUIREMENTS
Ability to climb ladders and lift heavy loads (up to 30 pounds)
Ability to perform routine display repair/maintenance
Good manual dexterity
Overtime periods, weekend and holiday work
Extensive local travel
Overnight travel in some markets
Good driving record
Reliable transportation and proof of insurance
Must have access to a cell phone, telephone line (optional), high speed internet, and adequate storage space
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:$25.12—$35.16 USD
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About Nintendo of America

Nintendo of America
PublicPutting smiles on the faces of everyone we touch.
501-1,000
Employees
Kyoto
Headquarters
$50B
Valuation
Reviews
4.5
10 reviews
Work-life balance
3.8
Compensation
4.2
Culture
4.3
Career
3.2
Management
4.1
85%
Recommend to a friend
Pros
Creative environment and freedom
Great benefits and health coverage
Supportive team and management
Cons
High pressure and expectations
Long hours during crunch time
Limited career advancement opportunities
Salary Ranges
59 data points
Mid/L4
Mid/L4 · SR. PRODUCT SUPPORT ANALYST
1 reports
$119,600
total per year
Base
$92,000
Stock
-
Bonus
-
$119,600
$119,600
Interview experience
51 interviews
Difficulty
4.0
/ 5
Duration
21-35 weeks
Offer rate
22%
Experience
Positive 67%
Neutral 21%
Negative 12%
Interview process
1
Recruiter Screen
2
ML Coding
3
ML System Design
4
Research Discussion
5
Team Interviews
Common questions
ML fundamentals
Design an ML system
Research paper discussion
Statistical concepts
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