Job Posting Start Date 02-16-2026 Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Primary Responsibilities

Production Operations Management (6 Areas with 6 Supervisors)

Supervisory Leadership

• Directly manage and lead six production area supervisors (one supervisor per production area).
• Set clear expectations, goals, and performance standards for all supervisors. Conduct regular check-ins with each supervisor to review area performance and address concerns Provide coaching, mentoring, and professional development to build supervisor capabilities.
• Evaluate supervisor performance and provide constructive feedback.
• Ensure consistent application of policies, procedures, and standards across all areas

Production Oversight & Coordination

• Monitor overall production performance, schedules, and output across all six areas.
• Review area-specific metrics and KPIs reported by each supervisor.
• Balance workload and resources across production areas to optimize efficiency
• Coordinate cross-functional activities between production areas when needed.
• Ensure seamless handoffs between day and night shift management through detailed reporting Make strategic decisions regarding production priorities and resource allocation.

Problem Resolution & Decision Making

• Serve as final decision authority for production-related issues during night shift.
• Address complex operational challenges that supervisors escalate.
• Remove barriers preventing supervisors from achieving their production goals.
• Authorize production line stops, quality holds, or schedule adjustments when necessary.
• Make real-time decisions to maintain production flow and meet customer commitments.

Escalation Support Functions(Technician/Maintenance Escalation Support)

• Serve as escalation point for complex technical or equipment issues that supervisors cannot resolve.
• Coordinate emergency maintenance responses and critical equipment repairs.
• Prioritize competing maintenance requests across multiple production areas.
• Make decisions on equipment run/repair priorities based on production impact.
• Approve overtime or call-in of additional maintenance resources when needed.
• Interface with maintenance leadership on major equipment failures or chronic issues
• Ensure proper documentation of escalated technical issues for day shift follow-up

Materials Escalation Support

• Address material shortage or supply issues escalated by production supervisors.
• Coordinate emergency material procurement or transfers between areas.
• Make decisions on production sequencing or line changes due to material constraint.
• Resolve material quality or specification discrepancies affecting production.
• Approve expedited material requests or alternative material usage when appropriate.
• Communicate critical material issues to materials management and procurement teams.
• Ensure proper inventory management practices are followed across all areas.

Quality Escalation Support

• Review and approve quality holds or non-conformance decisions escalated by supervisors.
• Make disposition decisions on out-of-specification product or materials.
• Coordinate with quality technicians on complex quality investigations during shift
• Authorize rework, scrap, or use-as-is decisions within delegated authority limits.
• Escalate major quality incidents to quality management and senior leadership.
• Support root cause analysis efforts for quality problems occurring on night shift.
• Ensure customer quality requirements and specifications are maintained.

Required Skills

• Bachelor’s degree or equivalent experience in addition to 3 years of operations experience.
• Proven leadership experience managing supervisors or team leads.
• Strong operational and production management knowledge Excellent problem-solving and critical thinking abilities.
• Effective communication skills across all organizational levels.
• Ability to make sound decisions under pressure with limited information.
• Technical understanding of production equipment, processes, and quality systems.
• Conflict resolution and people management skills Proficiency with production management systems, ERP, and data analysis tools.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to Illinois)

$84,000.00 USD - $115,500.00 USD Annual

Job Category

Operations

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).