Senior Field Application Engineer at Nextracker

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Job Summary

The Senior Field:

Application Engineerwill be based inTaiwan. This job will be responsible for providing local technical support and information to customers on a pre-sales and post-sales basis in order to support the development of new applications in existing or new markets and NPI projects as per customers’ expectations.

What a typical day looks like:

Use technical knowledge of products and associated development tools to assist customers on complex issues during their AI and Cloud system development.

• Contribute to product development by determining customer product needs and translating these needs into new product recommendations and specifications.
• Regular customer visits w/ sales team to support project acquisition.
• Contribute to development of complex product roadmaps.
• Develop and maintain ongoing relationships with R&D, product and business development teams, external and internal.
• Review customer requirements, identify and communicate potential issues and provide recommendations that will meet both capability & standards and customers’ specifications.
• Identify and communicate existing and potential design issues both internally and externally.
• Coordinate product introduction efforts between internal R&D and the customer.
• Provide support for developing and presenting technical seminars for customers and sales personnel to promote new products and applications.
• Provide support for conducting product benchmark and reporting
• Provide best in class complex technical support by answering and closing all customer and program management technical support questions related to manufacturing capabilities including: design, fabrication and assembly abilities.
• Define initial project/product scope and prepare project plans to meet customer expectations.
• Prepare detailed project plans and actions by documenting customer’ requirements and incorporating design and manufacturing capabilities in order to meet customer expectations.
• Prepare and maintain required documentation.

The experience we’re looking to add to our team:

• Engineering background with Bachelor degree or above (Electronics or related)
• Fluent in oral and writing English and Mandarin
• 3 years minimum experience in power module, power supply etc to AI and Cloud application
• Demonstrated experience with multiple product cycles at OEM/ODM from research, development, launch to sustaining.
• Experience working in a customer environment (and without sales supervision)
• Willing to continuously learn new technologies
• Pro-active team leader
• Strong communication skills and problem-solving ability
• Able to work under pressure
• Solid negotiation skills
• Good sense of responsibility, initiative and team work.

The experience will be a plus:

• A Six Sigma Greenbelt certification or higher
• Experience with project management and market research & analysis
• Experience with AI and Cloud market

Here are a few examples of what you’ll get for the great work you provide:

• Continuous training from Europe and China
• Opportunity of global work environment
• Social Insurance
• PTO

Job Category

Production Engineering

Required Skills:

Optional Skills:

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