Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Job Description:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Guadalajara, North.

Reporting to the Director, Program Management, Program Manager role manages the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.

• In charge of tracking relevant metrics and drive action items based on results.

• Provide help, knowledge and expertise with contract negotiations as required.

• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

• Be the key channel of communication for customers and act as escalation in the event of customer issues.

• In charge of customer´s satisfaction reviews and corrective actions.

• Maintain current and develop additional business with customers.

• Monitor and track that project and program deliverables are met.

• Be accountable for maintaining excellent customer relations with both new and existing customers.

• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team:

• BA/BS/MBA or equivalent work experience

• BA/BS or equivalent work experience

• Advanced English level (written and spoken) with strong customer communication skills.

• Proven experience in Project Management within a manufacturing environment.

• Solid background in project transfers and NPI.

• Experience managing P&L, cost, margin, and financial performance.

• Knowledge or experience in Data Centers.

• Strong cross‑functional leadership and stakeholder management skills.

• Proficiency in MS Project, Excel, and PowerPoint.

What you’ll receive for the great work you provide:

• Competitive Salary.

• Life & Medical insurance.

• Christmas Bonus.

• Food Coupons.

• Saving Fund.

MG61

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).