Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Sports Research Athlete Insights Intern

The New Balance Sports Research Team is a multidisciplinary group of innovators focused on pushing the boundaries of human performance through scientific exploration. We deliver authentic, data driven insights to New Balance teams with the mission of creating best-in-class products and experiences. We utilize our state of the art 17,000 square foot research space, consisting of running tracks, turf & court surfaces, body scanners, environmental chamber, high speed force treadmills, and much more to answer tomorrow’s footwear and apparel questions.

We are seeking a one-year research intern who is action oriented, adaptable, collaborative, inclusive and drives results within our innovation research portfolio in both human performance and perception. The candidate will contribute to New Balance's innovative and entrepreneurial culture by analyzing the boundaries of possibility while leading projects that will maximize athlete performance. The start date for this position is Tuesday June 2nd, 2026.

MAJOR ACCOUNTABILITIES:

• Contribute to the vision, strategy, and implementation of our innovation running and sport research portfolios with a strong background in qualitative and quantitative consumer research.

• Participate as a creative scientist evaluating new technologies, methods, and analysis techniques to help advance insights.

• Determine best practices for answering specific research questions and lead conversations with athletes or assist in drafting and designing survey questionnaires to answer those questions.

• Analyze a wide variety of perception data (one on one discussions, focus groups, surveys) to uncover holistic insights that inspire product creation teams and produce authentic experiences for our consumers.

• Assist with the creation and delivery of product testing reports to cross-functional business units and identify key areas for innovation.

• Work cooperatively on multiple projects simultaneously.

• Help with participant recruiting efforts.

REQUIREMENTS FOR SUCCESS:

• A degree in Marketing, Psychology, or another similar discipline.

• Demonstrated ability to identify consumer needs and synthesize insights to communicate the bigger picture and inform product decisions.

• Desire to participate in novel research to elevate performance with footwear and apparel.

• Strong organizational and time management skills.

• Confidence in moderating focus groups and one on one interviews.

• Experience with survey programming and analysis preferred (e.g., Qualtrics, Cmix, SPSS, Excel, Marketsight).

• Footwear enthusiasts encouraged to apply.

Sports Research Lab, Brighton MA Only Pay Range: $25.15 - $31.45 - $37.75 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule:

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.