Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is seeking an Account Manager to join our growing Netflix Ads team in Japan.

This role is responsible for conducting advertising campaign execution from confirmation through post-campaign reporting, ensuring seamless operations and a high standard of client service.

The Account Manager partners closely with Sales Partners, agencies, advertisers, and the Ad Operations team to manage campaign execution, monitor delivery performance, and support revenue growth across the book of business. This role plays an important part in translating client objectives into well-executed campaigns while maintaining operational excellence across multiple stakeholders.

Success in this role requires strong organizational skills, proactive communication, and the ability to manage multiple campaigns simultaneously in a fast-paced environment.

Core Responsibilities:

• Partner with Sales Partners to manage advertiser and agency campaigns while supporting revenue growth across accounts

• Conduct end-to-end campaign execution, coordinating activities from campaign confirmation through launch, delivery, and completion

• Serve as the primary point of contact for campaign-related communication with agencies and advertisers

• Track campaign progress and ensure campaigns launch and deliver according to agreed timelines and objectives

• Monitor campaign delivery and performance, providing regular reporting and updates to both clients and internal stakeholders

• Prepare post-campaign reports and deliver clear performance summaries and insights

• Coordinate brand lift studies with measurement partners, including study setup and consolidation of results

• Conduct weekly pipeline and pacing meetings with Sales Partners to align on campaign launches, delivery pacing, and upcoming opportunities

• Work closely with the Ad Operations team to ensure accurate campaign setup, implementation, and technical troubleshooting

• Collaborate with cross-functional teams including Measurement, Creative, Finance, and Ad Policy to ensure smooth campaign execution

• Escalate campaign issues when necessary and support internal teams in resolving operational challenges

• Maintain a strong understanding of Netflix ad products, targeting capabilities, sponsorship opportunities, and advertising policies

• Support monthly billing and invoicing processes in coordination with Finance and clients

• Build and maintain strong working relationships with agency and advertiser partners through clear and proactive communication

We’re Looking for:

• Experience managing advertising campaigns and working with agencies and brand advertisers

• Strong understanding of digital advertising campaign workflows and media buying models

• Ability to manage multiple campaigns and stakeholders simultaneously while maintaining attention to detail

• Strong communication skills with the ability to coordinate across clients, agencies, and internal teams

• Analytical mindset with the ability to interpret campaign performance and communicate key insights

• Comfort working cross-functionally with teams such as Ad Operations, Measurement, Creative, Finance, and Policy

• Ability to navigate campaign challenges and support solutions in a fast-moving environment

• Familiarity with campaign reporting and measurement solutions such as Macromill,Nielsen, Kantar is a plus

• Fluency in Japanese and the ability to communicate effectively in English for internal collaboration

• Interest in entertainment and enthusiasm for working in a dynamic and evolving advertising business

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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