At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

At Netflix, we want to entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. Engineering teams within Netflix work hard every day to scale and innovate content production and member experiences in an ever-growing complex software landscape.

Commerce Engineering at Netflix is responsible for driving the continued growth of Netflix’s subscriber base and increasing the value we derive from each member. Our work helps users discover and sign up for Netflix and maintain their Netflix service. We participate on cross-functional teams focused on acquisition, retention, plans and pricing, user identity, customer support, and more. We also provide foundational systems powering all billing, payments processing, identity, and the consumer web application platform at Netflix. 

Job Overview

We're looking for an accomplished Director, Technical Program Management (TPM) to lead and grow a team of high-performing TPMs that leads programs within and with partners of the Commerce Engineering organization. In this pivotal role, you'll be instrumental in driving the formation and execution of our development roadmap, ensuring seamless collaboration, and fostering a culture of excellence and innovation.

As a seasoned leader, you'll leverage your deep expertise in technical program management to guide multiple senior and staff TPMs, empowering them to deliver complex, cross-functional initiatives. You'll be a key strategic partner to various Product, Engineering, Data Science, Design, and other stakeholder teams, translating strategic vision into actionable plans and helping to ensure timely and high-quality delivery.

Responsibilities

• Lead and Mentor a High-Performing Team: Recruit, hire, develop, and retain a world-class team of Technical Program Managers. Provide coaching, mentorship, and career development opportunities, fostering a culture of continuous learning and growth.

• Strategic Program Leadership: Oversee Commerce Engineering OKR planning and reviews, technical planning and execution of multiple complex programs across various product domains. Ensure alignment with overall company objectives and product strategy.

• Cross-Functional Partnership: Act as a central point of contact and trusted partner for Product, Data Science, Design, partner Engineering orgs and other stakeholders. Facilitate effective communication, collaboration, and decision-making.

• Operational Excellence: Define, implement, and optimize scalable program management processes, program KPIs and best practices. Drive continuous improvement in program execution, risk management, and stakeholder communication.

• Risk Management and Mitigation: Proactively identify, assess, and mitigate technical, operational, and organizational risks across programs. Develop contingency plans and drive resolution of critical issues.

• Technical Acumen: Possess a strong understanding of software development lifecycles, architectural concepts, and technical dependencies to effectively guide and support our TPMs and engineering teams.

• Influence and Communication: Communicate complex technical information and program status clearly and concisely to diverse audiences, from individual contributors to executive leadership. Influence decision-making at all levels.

• Resource Planning: Collaborate with Engineering and Product leadership to forecast and allocate TPM resources effectively across various initiatives. Assist, during our biannual planning process, in identifying Engineering resource capacities and constraints, helping to ensure appropriate estimated funding for our planned initiatives, and communication of notable gaps.

Qualifications

• 10+ years of experience in technical program management, with at least 6 years in a leadership role managing and mentoring other TPMs.

• Proven track record of successfully leading and delivering large-scale, complex technical programs in a fast-paced product engineering environment.

• Demonstrated experience building, growing, and leading high-performing technical program management teams.

• Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority.

• Deep understanding of software development methodologies and best practices.

• Strong technical background with the ability to understand complex architectural concepts and engineering challenges.

• Excellent communication, presentation, and interpersonal skills.

• Ability to thrive in a dynamic, ambiguous, and rapidly evolving environment.

What Sets You Apart?

• A strategic leader who not only sets direction for the TPM function but also empowers and grows a high-performing TPM team.

• An influential partner adept at navigating highly complex, cross-functional initiatives and making critical product/technology trade-offs.

• A proactive force who brings immediate organization to ambiguity and anticipates risks before they impact delivery.

• A true culture champion who embodies organizational values and drives executional excellence.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $630,000.00 - $1,090,000.00. This compensation range will vary based on location.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.