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Job Summary
The Service Now Developer is responsible for designing, building, and supporting custom applications using core Service Now platform capabilities. This role requires strong expertise in advanced scripting, data modeling, security, workflow automation, integrations, and modern UI development using Workspaces and UI Builder. The developer works independently on complex requirements while ensuring alignment with platform best practices and user experience standards. Strong communication, technical ownership, and architectural thinking are essential for success in this role.
Job Requirements
- Serve as a primary developer for custom applications built on the Service Now platform, supporting enterprise and ITBM‑aligned use cases.
- Design and implement end‑to‑end custom application architecture, including scoped applications, tables, relationships, data model, and configuration.
- Apply advanced platform scripting (Script Includes, Business Rules, Glide APIs, asynchronous processing) to deliver scalable and high‑performance solutions.
- Configure and manage application security including roles, ACLs, data access rules, and separation of concerns following platform best practices.
- Design and manage Flow Designer and Workflow automations to support custom application lifecycles, approvals, and process orchestration.
- Build and maintain integrations with third‑party tools and enterprise systems using REST APIs, integration spokes, and MID Server as required.
- Develop modern user experiences using Workspaces and UI Builder, creating responsive, role‑based interfaces for custom applications.
- Create and enhance UI components such as Forms, Lists, UI Actions, UI Policies, and related platform elements to support application functionality.
- Support Service Portal experiences for custom applications where portal‑based access or legacy UI is required.
- Collaborate effectively with product owners, and cross-functional teams through design documentation, technical reviews, and solution walkthroughs.
Education
Minimum of 5 years of related experience Primary skillset:
Custom Applications, Advanced Scripting, Flow, Integrations
Secondary skillset:
Service Portal
At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at Net App
At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
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About NetApp
NetApp
PublicNetApp is a multinational computer storage and data management company that provides software, systems and services for managing enterprise data.
10,001+
Employees
San Jose
Headquarters
$18.2B
Valuation
Reviews
3.5
10 reviews
Work-life balance
4.0
Compensation
2.8
Culture
4.2
Career
2.5
Management
2.7
65%
Recommend to a friend
Pros
Good work-life balance and flexible hours
Supportive management and colleagues
Diverse and inclusive environment
Cons
Limited career advancement opportunities
Poor management and leadership direction
Pay and compensation issues
Salary Ranges
48 data points
Mid/L4
Director
Mid/L4 · Partner Data Strategy Manager
1 reports
$98,900
total per year
Base
$86,000
Stock
-
Bonus
-
$98,900
$98,900
Interview experience
1 interviews
Difficulty
3.0
/ 5
Interview process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Coding Challenge
5
Hiring Manager Interview
6
Onsite/Virtual Interviews
Common questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Past Experience
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