Untitled at NetApp

Job Summary

We are looking for a Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing Net App ONTAP upgrades and advanced configurations. Experience in supporting a varied clientele is essential as is a strong understanding of Net App storage-based technologies. To be successful in this role, you would need to have the following:

• Understanding in Net App Storage (Deploying and administering Net App Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and On Command tools, managing storage/backup integration with Net App Data Fabric technologies).
• Proficient understanding of Net App Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
• Experience or Knowledge in other Net App technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded

Job Requirements

• An understanding of other components in the infrastructure stack – compute, virtualization and networks: (VMWare v Sphere, Microsoft Operating Systems and Applications, Commvault) would be beneficial.
• Experience in writing basic PowerShell/Python scripts would be beneficial.
• Good understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks)
• Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
• Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms would be beneficial.
• Working knowledge on various DR solutions, DR tests and backup technologies like snaps and clones would be beneficial.
• Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
• Understanding of managed services delivery and entry-level cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable.
• Good to have Net App cloud-based certification like Technology Associate (NCTA).
• Strong customer communication and documentation skills.
• Built and maintained strong relationships with internal and external stakeholders.
• Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.

Education

Typically requires a minimum of 2-4 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.

At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at Net App

At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.