Sr Mgr, Product Solution Engineering

Job Summary

The Data Services team at Net App helps customers protect and govern their data wherever it lives. We are responsible for driving preference for our primary storage platforms through a consolidated set of data protection and governance offerings. We are looking for an experienced Manager to lead our team of Cloud Solution Architects (CSAs).

Responsibilities

• Hire and Manage CSA talent and significantly grow the team strength across geographies.
• Act as a key escalation point for the CSA team and external stakeholders, balancing priorities across product, support, and field initiatives.
• Cultivate and expand strategic partnerships with essential business stakeholders, including sales, support, engineering, and product management teams.
• Conduct gap analyses to align team capabilities with business requirements, and devise training and risk mitigation strategies.
• Engage with top customers to develop strategies that bolster Net App's value and presence in key accounts.
• Lead CSA involvement in product planning, representing customer perspectives as well as providing technical and industry expertise.
• Oversee technical direction and management of programs that the CSA team directly runs to promote product growth.

Job Requirements

• 8+ years of experience in either Post-Sales, Technical Customer Success, or Professional Services role.
• Proven experience (+3 years) in managing technical teams within cloud computing, enterprise IT or a related field, with globally dispersed teams.
• Deep understanding of cloud services, industry standards, and technical acumen to guide product strategy, with hands-on experience with one of the hyperscalers (AWS, Azure, GCP).
• Strong leadership skills with the ability to inspire and mentor a team, while managing performance and employee development.
• Customer obsession demonstrated by building a strong understanding of customer problems and building capabilities that help resolve their pain points.
• Excellent communication and interpersonal skills, with experience in stakeholder management (customers, internal cross-functional teams and external partner teams).
• Ownership mentality – demonstrated end-to-end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome.
• Data-driven mindset, leveraging various data sources to make informed decisions.
• Proven experience developing and overseeing internal and external business processes.
• Experience with Net App ONTAP or equivalent enterprise data storage solutions – advantage.

Education

• Bachelor’s degree in computer science, engineering, or a related technical field.

Compensation:

The target salary range for this position is $196,000-$255,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at Net App

At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.