Job Summary

We are seeking a highly skilled and experienced Senior Service Now Developer with strong expertise in Hardware Asset Management (HAM), Software Asset Management (SAM), and Service Now Discovery. The ideal candidate will be responsible for designing, developing, and maintaining Service Now solutions that support enterprise asset and discovery processes, ensuring data accuracy, compliance, and operational efficiency

Job Requirements

• Develop and customize Service Now applications with a focus on HAM, SAM, and Discovery modules.
• Implement and maintain asset lifecycle workflows for hardware and software assets.
• Configure and optimize Service Now Discovery to ensure accurate population of the CMDB.
• Integrate Service Now with external systems such as procurement, inventory, and licensing platforms.
• Collaborate with stakeholders to gather requirements and deliver scalable, high-quality solutions.

Conduct unit testing, debugging, and documentation of developed solution

Required Skills & Qualifications

• 5–8 years of hands-on experience in Service Now development.
• Proven experience in:
• • Hardware Asset Management (HAM)
• • Software Asset Management (SAM)
• • Service Now Discovery
• Strong understanding of Service Now platform architecture and scoped application development.
• Proficiency in JavaScript, REST/SOAP APIs, and Service Now scripting.
• Experience with CMDB, MID Server, and Integration Hub.
• Service Now certifications such as:
• • Certified Application Developer
• • HAM Specialist
• • SAM Specialist
• • Discovery Fundamentals

Good to Have:

• Knowledge of Discovery Patterns and their customization.
• Experience with Service Graph Connectors for data ingestion and normalization.
• Familiarity with Agent Client Collector (ACC) for enhanced discovery capabilities