Credit/Collect Specialist
About the role
Job Summary
Job Summary We are looking for an energetic, inquisitive, and experienced resource for the position of credit & collections specialist for our finance team in Bangalore. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.
Job Requirements
Responsibilities
- Manage collections for Net App accounts/ portfolios and send statement of accounts
- Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
- Follow-up with customers on missing remittances and provide details to cash applications team
- Work with internal as well as external teams to resolve disputes resulting in payment delays
- Use the collections tolls effectively. Update collections activities in the system, collection notes, promises, problems and disputes
- Work on ad hoc requests from external as well as internal teams
- Provide back-up for team members in case they are out of office and handle queries related to their portfolios
- Will be required to review customer financials and assign credit limit
- Review orders on credit hold
- Review requests for non-standard payment terms/ payment term extensions
- English Language skills are required for written and verbal communications
- Knowledge of Accounts Receivable, credit analysis and collections
- Minimum of 3 Years B2B credit & collections experience
- Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
- Problem solving, critical thinking skills and adhere to timelines
- Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
- Proficient in Microsoft Word, Excel, and Outlook
- Good email and phone etiquettes
- Experienced with Oracle 11i, R12 applications, CRM, Creditsafe, D&B
- Excellent organization and time management skills
- Willing to work a 2-11 IST shift Additional Desired Skills:
- Previous experience with Get Paid, Oracle Cloud ERP
- High level understanding of order to cash process Education • Bachelors Degree
Education
Typically requires a minimum of 2 years of related experience.
Bachelors Degree
At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at Net App
At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Required skills
Collections
Credit analysis
Accounts receivable
Dispute resolution
Customer follow-up
About NetApp
Bangalore
Headquarters