채용

EOP Product Group Customer Success Manager - NA
East Hanover, New Jersey, United States
·
On-site
·
Full-time
·
1mo ago
필수 스킬
Project Management
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and applications expertise, and be responsible for implementation of the solutions.
How you will contribute
You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in :
- Managing staff and line responsibilities
- Managing large-scale software and application services
- Service delivery, support and excellence
- Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality
- General technical background
- Understanding of integration and how different applications talk to each other
- Process and service orientation
- Business processes
More about this role
This role lead acts as the bridge between regional business needs and global MDS Products & Platform strategy. The role is accountable for delivering scalable, flexible, and collaborative MDS solutions that enable business transformation across markets. The MDS Planning Lead ensures successful adoption of core planning product solutions and platforms (like SAP S/4HANA and O9, aligning with global product architecture while addressing regional business needs.
Guiding Organizational Principles
To operate effectively in a product organization composed of global, regional, and local teams, this role must embody the following principles:
Clear Lines of Responsibility:
Define accountability across global, regional, and market levels. Prevent overlaps in responsibilities to avoid confusion and conflict. The MDS Planning Lead must own regional MDS delivery while aligning with global solution frameworks.
Collaboration & Communication:
Champion seamless communication between business, MDS, and vendor teams. Set up effective communication channels to support joint decision-making and transparency.
Autonomy & Empowerment:
Empower local and regional teams to make timely, market-relevant decisions. Ensure these decisions are aligned with global standards and strategies.
Scalability & Flexibility:
Design MDS solutions and operational models that scale with business growth and can adapt to changing market needs or disruptions.
Shared Ownership
Foster joint accountability for technology success across global and regional stakeholders. Create a culture of collaboration and shared goals.
Core Responsibilities
Strategic Leadership
Provide thought leadership to shape regional solution strategies aligned with global digital architecture.
Drive fit-gap assessments and influence global Core Model evolution through regional insights.
Program Delivery & Governance:
Own regional MDS plans, execution, and delivery metrics.
Lead end-to-end testing, cutover, and hypercare in coordination with business and vendor partners.
Manage risk analysis and escalation protocols
Stakeholder Engagement
Act as a trusted MDS advisor to regional business leads.
Support the BRD creation and validation process to ensure clarity and completeness.
Deliver executive-level reporting on KPIs, risks, and adoption metrics.
Change & Resource Management:
Co-develop change management strategies to ensure user adoption and process readiness.
Lead upskilling and retention of critical MDS resources in-region.
Support contingency planning and operational continuity.
Ensure that MDS investments yield measurable business value in cost, efficiency, and competitive advantage.
Support agile delivery models (e.g., sprint sign-offs, tech gates).
Key Stakeholder Interactions:
Internal: Regional Business Leadership, Global MDS Products & Architects Managers, PMO, BU MDS Teams
External: Vendors, Implementation Partners, System Integrators
Leadership Competencies
Agile Learning & Digital Agility:
Transparent Communication
Constructive Challenge/Design Thinking & Innovation
Data-informed decision making
Resilience Under Uncertainty:
Strategic Decision Making:
Work schedule:
Hybrid, 3 days at office per week.
Salary and Benefits:
The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Software & Applications:
Technology & Digital:
총 조회수
0
총 지원 클릭 수
0
모의 지원자 수
0
스크랩
0
비슷한 채용공고
Mondelez 소개

Mondelez
PublicMondelez International, Inc. is an American multinational confectionery, food, holding, beverage and snack food company based in Chicago. Mondelez has an annual revenue of about $26.5 billion and operates in approximately 160 countries.
10,001+
직원 수
Chicago
본사 위치
$84B
기업 가치
리뷰
3.0
10개 리뷰
워라밸
2.5
보상
3.2
문화
2.8
커리어
3.5
경영진
2.3
45%
친구에게 추천
장점
Good pay and compensation
Supportive management and team
Good benefits and resources
단점
Poor management and communication
Unpredictable scheduling and long hours
Stressful work environment
연봉 정보
34개 데이터
Mid/L4
Senior/L5
VP
Mid/L4 · SR MANAGER - EM, CRACKERS AND SAVORY
2개 리포트
$161,113
총 연봉
기본급
$140,098
주식
-
보너스
-
$157,895
$164,331
면접 경험
3개 면접
난이도
2.7
/ 5
소요 기간
14-28주
합격률
33%
경험
긍정 33%
보통 67%
부정 0%
면접 과정
1
Application Review
2
Phone/HR Screen
3
Technical/Skills Assessment
4
In-Person/Final Interview
5
Offer Decision
자주 나오는 질문
Technical Knowledge
Past Experience
Behavioral/STAR
Role-Specific Skills
Safety Procedures
뉴스 & 버즈
Mirae Asset Global Investments Co. Ltd. Acquires 109,948 Shares of Mondelez International, Inc. $MDLZ - MarketBeat
MarketBeat
News
·
6d ago
Mondelez International, Inc. $MDLZ Shares Sold by Lbp Am Sa - MarketBeat
MarketBeat
News
·
6d ago
KBC Group NV Reduces Position in Mondelez International, Inc. $MDLZ - MarketBeat
MarketBeat
News
·
6d ago
Mondelez reports progress on recycled plastics, faces shareholder pushback - Plastics News
Plastics News
News
·
1w ago




