Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in operations, quality and/or R&D
• Project management and managing multiple priorities
• Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
• Communication skills and leading cross-functional teams
• Statistical processes and problem-solving techniques
• Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and procedures
• Working with customers on quality related issues
• Working with service-vendors’ technical equipment to support compliance

Asegurar que todos los procesos y procedimientos de CS&L cumplan con las normativas internas, estándares de la industria y regulaciones externas aplicables More about this role

Este rol actúa como el principal punto de contacto de calidad para el equipo de CS&L, brindando soporte estratégico y operativo para garantizar la excelencia en la calidad del producto y el servicio en centros de ventas y distribución, así como en la gestión de quejas de clientes y proyectos de mejora continua

What you need to know about this position:

• Proporcionar acompañamiento y soporte técnico a los equipos de calidad y operaciones en los centros de venta y distribución.

• Asegurar la comprensión y el cumplimiento de los requisitos de calidad específicos para estas ubicaciones

• Asegurar la preparación y el seguimiento de los hallazgos de auditoría, impulsando acciones correctivas y preventivas

• Gestionar y escalar eficientemente los problemas de calidad críticos que surjan en las operaciones de CS&L, coordinando con los equipos relevantes para su pronta resolución

• Brindar soporte experto en la realización de evaluaciones de riesgo relacionadas con la calidad del producto y la seguridad alimentaria a lo largo de la cadena de suministro de CS&L

• Identificar, proponer y liderar proyectos de mejora en los procesos de Servicio al Cliente y Logística para optimizar la calidad, reducir mermas y aumentar la eficiencia

Education / Certifications:

Licenciatura en Ingeniería de Alimentos, Química, Biología, Industrial o campo relacionado

Job specific requirements:

Temporal 6 meses

• Conocimiento profundo de sistemas de gestión de calidad (ISO, HACCP, GMP).

• Experiencia en auditorías de calidad y gestión de riesgos.

• Capacidad para analizar datos y proponer soluciones basadas en datos.

• Experiencia en metodologías de mejora continua (Lean, Six Sigma)

• Excelentes habilidades de comunicación y capacidad para influir en diferentes niveles de la organización.

• Fuerte orientación al servicio al cliente y resolución de problemas.

• Capacidad para trabajar de forma independiente y gestionar múltiples proyectos simultáneamente.

• Liderazgo y trabajo en equipo.

• Inglés avanzado

Work schedule: Full time

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Corporate Quality Assurance:

Product Quality, Safety and Compliance