Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You manage the in-house operations in the Mondelēz International Digital Services Center to ensure impeccable service delivery that satisfies service level agreements and meets productivity and efficiency targets, emphasizing timely, accurate and complete transaction handling and excellent customer care.

How you will contribute:

Dev

Ops Delivery and Transformation:

• Drive end-to-end DevOps delivery for large-scale O9-planning digital transformation by managing environments, fostering collaboration, and implementing continuous improvement.

• Integrate global scale using simplified and standardized processes and technologies across the O9 solution.

Release Management and Governance:

• Lead and govern the O9 Release strategy, establishing standards for built-in quality and reusability, while managing the CI/CD pipeline and overseeing strategic partner delivery.

• Manage the relationships between delivery teams and internal customers regarding the O9 solution.

Security Operations (Sec Ops) Leadership:

• Lead the end-to-end O9 Sec Ops strategy by integrating security roles, testing, and compliance checks into the pipeline.

• Manage continuous threat monitoring, incident response, and remediation to ensure regulatory compliance.

Release-to-Production Management:

• Drive the O9 release-to-production lifecycle by designing the detailed cutover strategy and providing hands-on/technical management of the deployment, go-live event, and stabilization phases to ensure a seamless and reliable transition.

• Manage local change requests and follow the global governance framework for O9 documentation.

Testing Strategy and Automation:

• Define and lead O9 Testing strategy by driving regression, automation, and performance testing while advocating for modern methodologies like TOSKA,Selenium, and Risk-Based Testing to accelerate DevOps releases.

• Identify service improvements to continuously improve the quality of the service provided in the O9 DevOps pipeline.

Vendor and Stakeholder Management:

• Manage suppliers delivering services for the O9 DevOps and Testing processes.

• Report on delivery performance and lead reviews with the functional leadership team and key stakeholders.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Managing people and relating well with all center colleagues

• Being a team player with demonstrated excellence in communication, interpersonal, and customer service skills

• A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• DevOps and Release Leadership: Proven experience managing large-scale, enterprise-level digital transformation projects with a focus on DevOps principles.

• CI/CD Pipeline Expertise: Deep knowledge of managing continuous integration and continuous deployment pipelines, including environment management.

• Testing Modernization: Expertise in defining and driving advanced testing strategies, including automation, performance, and risk-based testing (e.g., TOSKA, Selenium).

• Sec Ops Integration: Experience integrating security testing (Sec Ops) and compliance into the continuous delivery pipeline.

• Cutover and Go-Live Management: Demonstrated ability to design and technically manage critical release-to-production lifecycles, cutover, and stabilization.

• Vendor Management: Experience managing strategic partners and vendors delivering services.

• People and Collaboration Skills: Demonstrated excellence in communication, interpersonal, and customer service skills, with a focus on collaboration and mentorship.

• Problem-Solving: Strong skills in problem solving and managing fluctuating workloads.

• Project management with experience managing large-scale projects

• Batch jobs and Data analysis with a focus on accuracy and attention to detail

• Taking initiative

More about this role

What you need to know about this position:

• Managing people and relating well with all center colleagues

• Being a team player with demonstrated excellence in communication, interpersonal, and customer service skills

• This role requires strong technical expertise in DevOps tooling, cloud environments, and enterprise planning systems (O9 knowledge is a plus).

• The role involves a mix of strategic governance (defining standards, Sec Ops) and hands-on execution (cutover management, pipeline oversight).

• Managing vendor relationships

What extra ingredients you will bring:

• Experience with Enterprise Operations Planning (EOP) or Supply Chain Planning (Demand / Supply / IBP) systems.

• Certification in DevOps, Cloud Technologies (e.g., Azure DevOps, AWS), or industry-leading testing tools.

Education / Certifications:

• Bachelor’s or master's degree in computer science or engineering, or a Technology related field

Travel requirement: 20%

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Service Operations (Delivery)

Global Business Services: