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Customer Service
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digital Services, you have leadership responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR etc. You are part of a team that delivers best-in-class service and value creation to their clients and that always strives for operational excellence.
How you will contribute
You will work with others to ensure that processes are understood and that changes are effectively implemented. To excel in this role, you will keep a close track on actions and issues and ensure they are resolved on a timely basis. In addition, you will be responsible for ensuring that services are provided and measured, including vendor management, contract management and service level agreements, offer suggestions to other stakeholders to enhance the experience strategy, ensure value delivery using performance metrics and analysis, and work with others to achieve operational excellence and continuous improvement to ensure customer-focused delivery of services.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Working in a project-driven organization
- Managing multiple and diverse stakeholders
- Your specific discipline (in-depth)
- Change management and governance processes
- Influencing and communicating with others
- Presentation skills
- Compliance and controls (experience in audits or part of programs where compliance is important)
- Working effectively in a constantly changing environment and using initiative and personal resourcefulness
More about this role
'• Responsible for all real estate transactions by partnering with respective stakeholders in Business Units & Functions to develop strategies, optimize real estate portfolio and deliver results
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Effectively gather information for internal customer needs and collaborate by defining requirements to bring efficiencies and mitigate risks
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Drive complex projects end-to-end including assemble team, craft strategy, and execute
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Develop succinct presentations to guide business decisions and make recommendations
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Prepare management reviews including portfolios and project status
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Create appropriation requests (AR) and conduct financial analysis including lease vs buy, stay vs go, compare options to provide Net Present Value, IRR etc.
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Support the rest of REFM team in budget, forecast and projects
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Manage outsource transaction provider(s) to ensure negotiation and project execution is in line with expectations
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Stay relevant on RE metrics and lead innovative way (bring outside in and share best practices with other regions) to assess real estate portfolio and drive efficiencies
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Work closely with legal to review and finalize real estate leases and purchase and sale agreements
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Support regional REFM team on ad hoc reporting and analysis
No Relocation support available
Business Unit Summary
Mondelēz International entered the China market in 1984. Headquartered in Shanghai, Mondelēz Greater China is a leading company in the snacks business, including biscuits, Chocolate, candy & gum, and beverages. With over 4,000 employees, Mondelēz has established manufacturing plants in East, South and North China as well as a Global Biscuit R&D Technical Center in Suzhou. The Chinese name Yi Zi (亿滋) represents the company’s vision to bring an abundance of deliciousness to consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Experience Management:
Global Business Services:
総閲覧数
0
応募クリック数
0
模擬応募者数
0
スクラップ
0
類似の求人
Mondelezについて

Mondelez
PublicMondelez International, Inc. is an American multinational confectionery, food, holding, beverage and snack food company based in Chicago. Mondelez has an annual revenue of about $26.5 billion and operates in approximately 160 countries.
10,001+
従業員数
Chicago
本社所在地
$84B
企業価値
レビュー
3.0
10件のレビュー
ワークライフバランス
2.5
報酬
3.2
企業文化
2.8
キャリア
3.5
経営陣
2.3
45%
友人に勧める
良い点
Good pay and compensation
Supportive management and team
Good benefits and resources
改善点
Poor management and communication
Unpredictable scheduling and long hours
Stressful work environment
給与レンジ
34件のデータ
Junior/L3
Mid/L4
Senior/L5
Director
Junior/L3 · Focused Improvement Engineer
1件のレポート
$100,881
年収総額
基本給
$87,635
ストック
-
ボーナス
-
$100,881
$100,881
面接体験
3件の面接
難易度
2.7
/ 5
期間
14-28週間
内定率
33%
体験
ポジティブ 33%
普通 67%
ネガティブ 0%
面接プロセス
1
Application Review
2
Phone/HR Screen
3
Technical/Skills Assessment
4
In-Person/Final Interview
5
Offer Decision
よくある質問
Technical Knowledge
Past Experience
Behavioral/STAR
Role-Specific Skills
Safety Procedures
ニュース&話題
Mirae Asset Global Investments Co. Ltd. Acquires 109,948 Shares of Mondelez International, Inc. $MDLZ - MarketBeat
MarketBeat
News
·
6d ago
Mondelez International, Inc. $MDLZ Shares Sold by Lbp Am Sa - MarketBeat
MarketBeat
News
·
6d ago
KBC Group NV Reduces Position in Mondelez International, Inc. $MDLZ - MarketBeat
MarketBeat
News
·
6d ago
Mondelez reports progress on recycled plastics, faces shareholder pushback - Plastics News
Plastics News
News
·
1w ago




