KAM Foodservice at Mondelez

Job Description

Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer. The successful candidate will manage high-value relationships across a multi-million dollar portfolio while collaborating with leading QSR and Full Service Restaurant (FSR) brands.

What you need to know about this position:

You will:

• Develop and drive broad customer relationships across all levels of key foodservice accounts, with a strategic focus on building partnerships with QSRs and distributors.
• Identify white space opportunities within key accounts to grow Mondelēz’s portfolio.
• Execute the commercial strategy for assigned foodservice accounts, ensuring alignment with broader channel and category priorities.
• Optimize the deployment of resources — including trade investment, promotional activity, and cross-functional support — to maximize profitability and return across foodservice operations.
• Ensure the delivery of JCBP (Joint Customer Business Plans).

What extra ingredients you will bring:

• A desire to drive your future and accelerate your career and the following experience and knowledge:
• Relationship Building & Communication: Strong interpersonal skills to build trust and credibility, with clear and confident communication abilities (written and verbal).
• Commercial Acumen: Strong financial literacy including forecasting, ROI analysis, and RGM, with the ability to analyze foodservice-relevant data to identify growth opportunities and drive profitable decisions in both commercial and non-commercial space.
• Cross-Functional Collaboration:

Ability to coordinate with internal teams (sales, supply chain, marketing, finance) and strong project management skills to ensure flawless execution of key foodservice initiatives and limited time offerings.

• Analytical & Data-Driven Thinking: Comfort with data platforms (Tableau, Excel, Salesforce TPM) and ability to translate data into compelling stories.
• Strategic Account Management: Proven success in managing national or regional key accounts, developing, and executing annual business plans.

Education / Experience:

Bachelor’s degree in Business or related field.

3-5 years of progressive Key Account management experience (Foodservice/Away from Home strongly preferred)

Job specific requirements:

• Delivering sales growth according to company provided targets and JCBP (Joint Customer Business Plan).
• Develop strategies to achieve annual sales goal and collaborate with the customer to implement those strategies.
• Responsible for working with MDLZ Marketing to help bring Branded Activations to life in both QSR and Full Service Restaurants.
• Leading QSR customer relationships and present major customer-facing initiatives to support Limited Time Offer (LTO) planning and execution, helping to drive market share and revenue growth.
• Liaison with our MDLZ USA Foodservice team, ensuring alignment and synergy on North American customers.
• Responsible for supporting broker activity and providing guidance to help drive their success.
• Oversee licensing and trademark agreements with key accounts, ensuring compliance and alignment with brand standards
• Forecast, track and deliver against forecast by category.

Travel requirements:

• This role will be based in Toronto
• The role will require some travel primarily within Canada and occasionally to the USA

Work schedule:

Full-time and hybrid from our Toronto office.

Salary and Benefits:

The expected base salary range for this position is $81,000 to $101,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 12% with the possibility for overachievement based on performance and company results. Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements. AI may be used as part of the recruitment process and in accordance with local laws. This posting is for a current vacancy.

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular

Account Management

Sales