Overview

Microsoft Services are critical to our ability to drive sustained growth, differentiate in the market, and deliver durable customer value. As our portfolio evolves and customer needs become more complex, how we monetize services and execute deals is increasingly central to maintaining competitive advantage and long‑term economics.

You will join the Deal-Making & Services Strategy team, which leads global deal-making and services & support strategy for Microsoft’s commercial portfolio. Deal‑Making & Services Strategy team sits at the core of Monetization and Business Planning, translating growth goals into executable commercial outcomes. We design discounting frameworks, enable sellers to win competitive scenarios, and align monetization models & services with go-to-market execution.

This is your opportunity to influence how Microsoft monetizes its services that complement product growth, while gaining experience in global strategy and commercial innovation. We are looking for a strategic and analytical leader to join our organization as a Director of Business Planning. This role is pivotal in shaping how we drive customer growth through innovative services & support models, monetization strategies, and AI-driven experiences.

What I will do for you as your manager

• Champion your success with the team and with leadership
• Give you the resources and support to succeed and grow your career as a business planner
• Provide opportunities to gain new experiences and build on your strengths
• Support who you are as your authentic self
• Make your career development a consistent priority

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

In this role, your responsibilities will include:

• Build and optimize business models for services that balance customer value, profitability, and competitive positioning. You will define monetization strategies, packaging, and pricing to drive attach, adoption, margin, and retention revenue.
• Drive Microsoft partner monetization strategy, shaping services pricing and contracting models that scale with partners while preserving quality and long‑term economics.
• Create data-driven insights through a deep understanding of customer, product, and services to identify growth opportunities and inform investment decisions.
• Partner across the broader Microsoft organization to develop strategic initiatives for growth on designing of products and offerings that accelerate adoption, deepen engagement, and maximize lifetime value for customers.
• Manage the end‑to‑end lifecycle of services to crystallize strategy, validate market insights with research and financial modeling, evaluate packaging strategies, price services and launch offers that customers and partners can buy.
• Create executive‑grade narratives with clear strategic recommendations to influence senior leadership direction; drive decisions and change management with key stakeholders & partners.

Other:

• Embody our culture and values.

Qualifications Required/minimum qualifications

• 7+ years product management, strategy consulting, finance, business/corporate development, or related experience
• OR equivalent experience.

Additional or preferred qualifications

• 12+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field
• OR 8+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Master's Degree in Business Administration (MBA), or related field
• OR equivalent experience.
• 2+ years of experience in CSP and/or Partner space

Business Planning IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.