Overview

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a Critical Environment Technician INTERN, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, One Drive and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Performs assigned basic tasks, including routine monitoring and visual inspection of critical facility equipment.
• Uses the computerized maintenance management system (CMMS) to track equipment assets and complete maintenance work orders.
• Assists with emergency monitoring and response under supervision, following established emergency operating procedures (EOPs).
• Performs various types of maintenance and conducts basic troubleshooting, with support for complex issues as needed.
• Escorts third-party contractors and vendors on site in accordance with established levels of risk (LOR) procedures.
• Prepares and submits required reports and develops an understanding of method statements of work (MSOW).
• Follows and ensures compliance with all safety and security requirements.
• Embody our culture and values

Qualifications Required Qualifications:

• Pursuing or recently completed a degree or technical program in Electrical, Mechanical, HVAC, Facilities Engineering, Industrial Technology, or a related field, with a demonstrated interest in mission‑critical infrastructure, data center operations, or facilities engineering

• Safety focus and attention to detail, with the ability to follow strict procedures (including PPE), identify and report abnormal conditions, and demonstrate a growth mindset with eagerness to learn and accept feedback

• Basic proficiency with computer systems and digital tools, and the ability to work effectively in a hands‑on, team‑based operational environment

• Past or current Microsoft Data Center Academy Student Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Coursework, labs, or hands‑on exposure to electrical systems, mechanical systems, HVAC, generators, UPS, or building automation systems
• Prior internship, co‑op, lab, or work experience in facilities, utilities, manufacturing, construction, or technical operations
• Familiarity with preventive maintenance concepts, standard operating procedures, or technical checklists
• Good communication and collaboration skills, with the ability to work alongside technicians, engineers, and cross‑functional partners
• Interest in pursuing a long‑term career in Critical Environments or Data Center Operations, including continued technical qualification and development

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.