Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We are looking to hire a Network Architect that understands customers' overall cloud portfolio, IT and business priorities, and success measures to design implementation architectures and scalable cloud solutions leveraging expertise in cloud infrastructure solutions in Windows and Linux, Reliability, BCDR, Management, Storage, OSS, Infrastructure as code with an emphasis on Advanced Networking in Azure. If you are passionate about partnering with customers, identifying patterns, building solutions, skilling Field and building offerings based on those patterns, provide product team with a vision of what to build as best in class service, this role is for you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Design complex global networking solutions in Azure and hybrid connectivity. Requires a deep understanding of Hub & Spoke, vWAN, DNS, BGP, SD-WAN, Express Route, NVA’s, Firewall, Private Link

• Apply technical knowledge and customer insights to create a migration and modernization roadmap with customers using the Cloud Adoption Framework (CAF). Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies (e.g. Windows and Linux, Security, Networking, etc.), and Application Development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, etc.) as appropriate

• Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across the reliability, cost optimization, performance efficiency, security and operational excellence pillars

• Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform

• Heavily leverage applicable AI tools to prototype, whet architectures, propose plans and scale skilling across field, simplifying and making accessible, complex Networking scenarios

• Run Architectural Design Sessions to build a plan for implementing solution –governing design in line with customer business goals and their technical environment

• Author, maintain IP relevant to Networking

• Lead and influence Azure product roadmap through authoring compelling depth papers based on real world customer examples

• Be the Voice of the Customer; Share insights and best practices, and connect with Engineering teams to remove blockers

• Troubleshoot technical issues to prove the value of implementation of Azure technologies

• Assess the customer knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners · Collaborate with others in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform

• Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community · Be an Azure Platform evangelist with customers, partners, and external communities.

• Build and grow developer communities by driving activities including Open Hacks, Workshops, Level Ups

• Curating and producing high quality guidance for Microsoft's internal and external communities and customers

Qualifications Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 2+ years experience working in a customer-facing role (e.g., internal and/or external).
• 2+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• 5+ years of experience with architectural patterns and anti-patterns for resiliency and geo-availability
• 5+ years of experience with Infrastructure-as-Code to build, test and deploy infrastructure for application environments
• Modelling cloud infrastructure based on application scale and capacity needs, providing data-driven recommendations to optimize application architecture and performance
• Application migrations for scenarios involving components such as Windows/Linux VMs, databases, NFS/SMB file shares, and VDI
• Management, monitoring and operations at-scale, preferably in a cloud environment
• Large infrastructure migration, e.g. on-premise DC migration to Azure, and new builds for new applications/services into Azure
• Designing scalable solutions on cloud platforms with focus on performance and resiliency, utilizing microservices architectures
• Defining CI/CD pipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies (e.g. Jenkins, Spinnaker, Azure DevOps, GitHub Actions, Chef, Puppet)
• Source code management using Git or other source control technologies such as TFS
• Interacting with and querying databases and/or NoSQL datastores
• Foundational knowledge of containers for packaging application deployment units and interacting with container-orchestration technologies such as Kubernetes
• Demonstrated ability to adapt to new technologies and learn quickly, and understand relevant cloud trends required
• Certification in one or more of the following technologies: Azure, Networking, Infrastructure, DevOps, Azure Virtual Desktop, Security

Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.