Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success organization is on a mission to empower customers and partners to accelerate business value through differentiated experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ and partners’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We are looking for a Senior Cloud Solutions Architect aligned to Microsoft's Partner Solutions Architecture (PSA) team. In this role you will drive partner‑led AI adoption by enabling partners to design, build, and scale responsible AI‑powered solutions on Microsoft Cloud and AI platforms. The focus is on helping partners translate AI capabilities into secure, scalable, and outcome‑based offerings, including agentic solutions, copilots, and AI‑powered applications that integrate with customer and partner data, business processes, and existing systems aligned with measurable business impact.

The AI‑focused PSA serves as the technical AI authority for partners, guiding solution architecture, extensibility, governance, and readiness to deliver differentiated business outcomes using Microsoft’s AI platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities What You’ll Do

• Enable partners to design and build AI, agentic, and copilot‑based solutions using Microsoft AI platforms
• Provide architecture guidance, best practices, and hands‑on technical enablement across AI workloads
• Help partners address gaps in solution design, readiness, governance, security, and Responsible AI
• Support the evolution from traditional applications to AI‑driven, agent‑based, and conversational experiences
• Guide partners in creating repeatable, transactable, outcome‑based AI offerings, not one‑off projects

Why This Role Matters

As AI rapidly reshapes how customers build software and run their businesses, this role sits at the center of Microsoft’s partner‑led AI scale strategy. You help partners move from experimentation to production, from demos to durable offerings, and from technology delivery to measurable business impact, accelerating customer success and Microsoft AI adoption at scale.

Qualifications Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Other Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Microsoft certifications in Artificial Intelligence and Business Applications are highly valued.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.