Overview

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, One Drive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide, and we are looking for a Senior Software Engineer based in Taiwan to help achieve that mission.

 To achieve this goal, we in the Hardware Health Service team within Azure are responsible for the design, implementation, and operation of global scalable cloud services to monitor the fleet’s hardware health and predict anomalies and pending failures. We focus on delivering the solutions required for our cloud service platforms at the lowest possible cost of ownership (TCO) and providing great customer experience on unreliable hardware.  As part of this mission, HHS works closely with hardware diagnostics and telemetry capabilities to enable accurate fault detection, diagnosis, and repair actions at fleet scale.

Azure Hardware Health Service is looking for a Senior Software Engineer to be a part of the fast-paced and exciting business of Azure. This is your chance to be part of the most exciting end-to-end teams within Microsoft. We are looking for a Senior Software Engineer with strong experience in Cloud Service development to help us develop and light up innovative software-defined solutions that power Azure and make our world-class cloud infrastructure even better. To be successful in this role, you must have experience delivering quality results to customers, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering.

Responsibilities

• Develop and operate large scale, low latency, and high throughput cloud services.

• Drive and Lead highly complex and mission critical solutions that involve multiple Azure Services across global regions.

• Define and measure the success/impact of requested analytics & reporting features via quantitative measures.

• Contributes to data analysis and feedback integration for product engineering decisions, acting as a Designated Responsible Individual (DRI) for monitoring and restoring system functionality within the Service Level Agreement (SLA) timeframe. Participates in live service operations, and supports telemetry data integration for system behavior insights, with a focus on performance, reliability, and safety.

• Collaborates with diagnostics and hardware-facing teams to consume diagnostic signals and health insights that improve failure detection and serviceability workflows.

• Supports the identification of dependencies and design documentation for product features, learns about system interactions and back-end dependencies, and contributes to architectural processes under guidance.

• Produces code to test hypotheses for technical solutions and assists with technical validation efforts. Collaborates on quality assurance plans, augments test cases, and integrates automation into testing, while understanding the implications of security and compliance in system architecture.

• Ensures compliance with security, privacy, safety, and accessibility standards, leverages developer tools for code creation and debugging, contributes to automation in production and deployment, and proactively seeks knowledge to improve product availability, reliability, efficiency, and performance at scale.

• Understands and applies Microsoft’s responsible AI practices to ensure systems meet our commitments to our customers.

• Collaborate effectively with remote teams in global locations to ensure architectural alignment and feature delivery.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Other Requirements:

The ability to meet Microsoft, customer, and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

• Experience with cloud-scale solution design, implementation, or integrating services and systems is a plus.

• Experience or interest in evaluating AI technologies (such as LLMs, SLMs, embeddings) and architecture (such as orchestration patterns, RAG, etc).

• Demonstrated experience with AI/ML technologies.

• Understanding hardware and devices, or familiarity with OS and Firmware health and error reporting.

• High tolerance to ambiguity and ability make progress when situations are in flux.

• Experience in big data mining, familiar with Hadoop/Spark, is a plus.

• Experience in object-oriented programming, SDE Fundamentals, and programming.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.