Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Technician (CET) Intern.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Intern, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, One Drive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

• Responsibilities- Work within a shift-based environment.
• Work onsite at our Data Centers located in Dubai.
• Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.
• Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems, with the opportunity to complete your Microsoft CET level 1, which gives you a leap ahead of others.
• Perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning HVAC, mechanical systems), building, and grounds for unsafe or abnormal conditions.
• Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
• Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
• Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.
• Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs). Provide assistance by prepping materials and performing administrative tasks as instructed.
• Participate in troubleshooting complex systems with guidance from senior colleagues.
• Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.
• Participate in developing methods of operating procedure (MOPs) and standard operating procedures (SOPs) for appropriately leveled procedures to ensure safe and reliable execution.
• Perform technical research on a relevant technical topic.

Qualifications:

Required Qualifications:

• High School Diploma or equivalent.
• Basic knowledge of electrical and/or mechanical systems
• Minimum of 18 years of age
• This role is open to Emirati Nationals only, in line with UAE nationalisation (Emiratisation) requirements.
  Candidates must be UAE citizens holding a valid UAE Family Book and be legally authorised to work in the United Arab Emirates.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Completed Qualification in Facilities Management, Mechanical, Electrical engineering or related qualification.
• Electrical or mechanical engineer diploma level 2
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• Able to communicate effectively with multiple stakeholders.
• Proficient in written and oral English communication to support regional and global teams.
• Desire to learn, grow, and develop new technical skills.
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.