Cloud Solution Architect (data platforms and analytics)

Engage with customer IT Executives and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value. Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability. Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM. Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives. Provide delivery oversight and escalation support for key Factory engagements across Data & Analytics workloads. Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases. Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights. Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Fluent Korean language skills to interact with local enterprise customers English skills to communicate with Global Customer Success and Product Group 2+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience working on technical projects Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)