Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction—whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help our customers modernize, secure, and scale their cloud infrastructure for the AI era.

We’re seeking a senior Cloud Solution Architect (CSA) specializing in Azure Infrastructure who is passionate about helping enterprise customers modernize their IT estates and build secure, resilient, and scalable cloud foundations. In this senior, customer-facing role, you will lead strategic technical engagements, advise C-level executives, and partner closely with Customer Success Leaders to define and execute cloud infrastructure strategies.

You will guide customers through architecture design, migration, modernization, and operational excellence across hybrid and multi-cloud environments, enabling them to run mission‑critical workloads with confidence on Microsoft Azure. This is an opportunity to make a meaningful impact by helping customers establish cloud platforms that are secure, cost-efficient, and ready for future innovation.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build trusted relationships with IT executives and senior technical leaders, acting as a strategic advisor for cloud infrastructure, hybrid, and security transformation.
• Lead architectural design sessions and guide the implementation of secure, scalable, and resilient Azure infrastructure solutions, leveraging Microsoft best practices and frameworks such as Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).
• Drive technical excellence across Azure Infrastructure workloads, ensuring mission-critical systems are optimized for availability, security, performance, cost, and operational readiness.
• Own end-to-end technical delivery for a defined set of strategic accounts, aligning infrastructure strategy with customer success plans and business outcomes.
• Accelerate Azure consumption and customer outcomes by resolving complex technical blockers, delivering repeatable IP, and providing delivery oversight for key engagements.
• Support customers through migration and modernization journeys, including Windows & Linux workloads, networking, identity, security, business continuity, and disaster recovery.
• Collaborate with internal teams and partners to design impactful delivery proposals and support execution with clarity and confidence.
• Actively contribute to Microsoft’s technical communities by mentoring peers, sharing best practices, and representing infrastructure thought leadership in internal and external forums.
• Maintain deep technical expertise and advanced certifications across Azure Infrastructure services such as Compute, Networking, Storage, Identity, Security, Governance, and Operations.
• Demonstrate a growth mindset by continuously developing skills, aligning with business priorities, and contributing to a culture of learning and excellence.

Qualifications Required Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field OR several years of experience in cloud and infrastructure technologies, IT consulting/support, systems administration, network operations, or architecture
• Demonstrated technical leadership, including executive presence, strong influencing skills, and proven experience leading end-to-end infrastructure or cloud transformation initiatives.
• Several years of experience in a customer-facing technical role.
• Strong experience with enterprise-scale cloud and hybrid infrastructure, including areas such as:
• Azure Iaa

S & PaaS foundations:

• Networking (VNets, connectivity, hybrid networking)
• Identity & Access Management (Entra ID)
• Security & Governance
• Migration, modernization, and business continuity

Preferred Qualifications:

• Several years of experience leading complex technical or infrastructure programs.
• Relevant technical certifications (e.g., Azure Infrastructure, Azure Security, Hybrid Cloud, or equivalent cloud certifications).
• German language

In line with our Flexible Work approach, for roles at Microsoft Germany, we recommend spending at least two days per week in the office or at the customer site.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.