Overview:

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (Eng Ops) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of Eng Ops, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work.

Azure Reliability is driving transformation to AI-powered operations by building scalable ML infrastructure that enables autonomous, reliable, and secure cloud systems. We are looking for candidates that can combine deep technical expertise in MLOps with a proven ability to deliver measurable business impact through continuous learning, policy-driven governance, and responsible AI practices. Success in this role means advancing operational autonomy, quality, and security, while fostering collaboration and accountability across teams.

Every day, customers stake their business and reputation on our cloud. You can help #Eng Ops keep them secure, resilient, and ready.

This role will require a minimum of three days in office.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Understanding of the distributed systems design, interactions between cloud technology layers and components, basic dependencies at scale, and the code that defines infrastructures.
• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Shares and defines insights, best practices, and standards that can be applied to improve system, platform, and/or product development and operations across the business.
• Expands end-to-end technical expertise in the architecture, code, features, operations and comprehensive use scenarios of products in order to drive continuous improvements.
• Contribute to the product fundamentals and architecture, share knowledge, and code, always looking for ways to make what we build useful to multiple teams and products.
• Demonstrates end-to-end expertise in distributed systems design, interactions between cloud technology layers.
• Support ongoing engagements with product engineering teams by participating in test maturity reviews, static analysis reviews, meetings, on-call rotations, and incident responses
  throughout product development and operations cycles.
• Provides deep business and technical expertise as required to resolve major incidents.

Qualifications:

Required qualifications

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 4+ years people management experience.
• Experience leading senior engineering teams building platform‑level tools or systems at Azure scale, balancing delivery velocity with reliability and operational rigor.
• Demonstrated ability to scale systems and teams, evolving from manual or bespoke solutions to durable, automated, stay‑green capabilities that reduce toil and improve consistency.
• Proven technical judgment and engineering craftsmanship, with experience guiding teams through architectural tradeoffs, design decisions, and operational readiness for mission‑critical systems.
• Passion for building high‑performing engineering teams, including coaching senior engineers, developing future leaders, and setting a high bar for technical excellence and accountability.

Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.