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Microsoft
Microsoft

Empowering every person and organization on the planet to achieve more.

Cloud Solution Architect - AI Biz Sol Workforce

职能解决方案架构师
级别中级
地点Türkiye, Istanbul, Istanbul; Türkiye
方式现场办公
类型全职
发布2个月前
立即申请

Overview:

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The Collaboration Cloud Solution Architect acts as a trusted technical advisor, supporting customers in designing, extending, and adopting modern collaboration and employee experience solutions built on Microsoft 365. The role focuses on Microsoft Teams, Teams Apps, Share Point Online, and Microsoft Graph–based extensibility, delivering secure, scalable, end‑to‑end architectures aligned with Microsoft best practices.
As part of the Global Delivery organization, the CSA delivers high‑quality engagements across regions, ensuring consistency, repeatability, and technical excellence. The role works closely with account teams, CSAMs, and partners to remove technical blockers, accelerate customer outcomes, and drive adoption of modern collaboration solutions. In addition, the CSA contributes to the creation and sharing of reusable technical IP, patterns, and best practices, while maintaining strong technical depth through continuous learning, skilling, and certifications.
The Collaboration Cloud Solution Architect acts as a trusted technical advisor, supporting customers in designing, extending, and adopting modern collaboration and employee experience solutions built on Microsoft 365. The role focuses on Microsoft Teams, Teams Apps, Share Point Online, and Microsoft Graph–based extensibility, delivering secure, scalable, end‑to‑end architectures aligned with Microsoft best practices.
As part of the Global Delivery organization, the CSA delivers high‑quality engagements across regions, ensuring consistency, repeatability, and technical excellence. The role works closely with account teams, CSAMs, and partners to remove technical blockers, accelerate customer outcomes, and drive adoption of modern collaboration solutions. In addition, the CSA contributes to the creation and sharing of reusable technical IP, patterns, and best practices, while maintaining strong technical depth through continuous learning, skilling, and certifications.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

  • Act as a technical trusted advisor for customers, focusing on Microsoft Teams, Teams Apps, Share Point Online, and Microsoft Graph–based solutions.
  • Design and deliver end‑to‑end collaboration architectures, including custom Teams applications and integrations.
  • Guide customers on extending Microsoft 365 using Graph API, Power Platform, and Power Automate.
  • Drive adoption of modern collaboration and employee experience solutions, aligned with Microsoft best practices.
  • Deliver engagements through Global Delivery models, ensuring consistency, quality, and scalability.
  • Collaborate with account teams, CSAMs, and partners to remove technical blockers and accelerate customer outcomes.
  • Capture and share technical IP, patterns, and best practices to enable repeatable delivery.
    Maintain technical depth through continuous learning, skilling, and certifications.

Qualifications:

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional/Preferred Qualifications:

Proven experience with Microsoft Teams (architecture, governance, security, and operations).
Strong hands-on expertise with:

  • Teams Apps (custom apps, tabs, bots, connectors)
  • Share Point Online
  • Microsoft Graph API
    Experience designing and delivering enterprise-scale collaboration solutions.

Solid understanding of security, identity, and compliance in Microsoft 365.
Strong customer-facing skills with the ability to communicate complex technical concepts clearly.
Fluent English, both written and spoken.
Turkish fluency is mandatory.

Experience with:

  • Power Platform (Power Apps, Power Automate)
  • Viva (Viva Connections, Viva Engage, Viva Insights, Viva Topics)
  • Familiarity with low-code/no-code extensibility scenarios for Microsoft 365.
  • Knowledge of CI/CD, DevOps, or ALM for M365 and Power Platform solutions.
  • Experience working in Global or Remote Delivery models.
    Additional language proficiency beyond English is a strong plus.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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关于Microsoft

Microsoft

Microsoft

Public

Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington.

10,001+

员工数

Redmond

总部位置

$3000B

企业估值

评价

10条评价

4.4

10条评价

工作生活平衡

3.2

薪酬

4.1

企业文化

4.3

职业发展

3.8

管理层

4.0

82%

推荐率

优点

Cutting-edge technology and innovative projects

Great team culture and collaborative atmosphere

Excellent benefits and competitive compensation

缺点

Heavy workload and frequent overtime

High expectations and stressful environment

Bureaucratic processes can be slow

薪资范围

5,620个数据点

Senior/L5

Senior/L5 · Account Management

5份报告

$209,483

年薪总额

基本工资

$181,941

股票

-

奖金

-

$194,895

$209,483

面试评价

1条评价

难度

4.0

/ 5

时长

14-28周

体验

正面 0%

中性 0%

负面 100%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

常见问题

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge