Overview

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (Eng Ops) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of Eng Ops, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work.

The PRIMO organization within Eng Ops is responsible for building great products to enable Customer Success at scale. This position is targeted for someone who is: thrilled about online services, cloud computing, and user experience, loves to work in an agile development team, embraces and solves new technological challenges, deeply passionate about building effective software and continuously improving the development process, independent thinker and working collaboratively in a team environment. As part of this role, you will collaborate closely with multiple teams to deliver key customer solutions and the technology to support them.

You will have ample opportunities to participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, and development, all the way through successful service rollout and Live Site support.

Every day, customers stake their business and reputation on our cloud. You can help Eng Ops keep them secure, resilient, and ready.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools.
• Optimize, debug, and refactor code to improve performance and maintainability, and effectiveness.
• Works with appropriate stakeholders to determine user requirements for a feature.
• Collaborates with experienced engineers and mentors to translate ideas from research and design into production-grade systems.
• Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
• Contribute to the continuous improvement of the team's processes, practices, and culture.
• Learn and adopt new technologies and frameworks as needed.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR Master’s Degree in Computer Science or related technical field and 3+ years technical experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience
• Experience designing, implementing, and shipping high scale web services using C# or Java
• Demonstrated proficiency in computer science concepts including data structures, algorithms, and software design patterns.
• Demonstrated experience in object-oriented programming.
• Experience or working knowledge of JavaScript/Node.js/React or another similar web stack
• Experience with distributed systems and a cloud technology stack such as Azure or AWS
• Working knowledge of agile software development methodologies and tools that enable these, such as GitHub, Azure DevOps, etc.

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Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.