Overview

Digital Trust & Safety (DigiTS) is looking for a Senior Product Manager to join our team in IDC. Are you passionate about building and operating large scale, distributed services that solve business needs?

We are a team of passionate and dedicated product managers, engineers, and data scientists who work on safeguarding against harmful content and conduct that threatens human rights, human wellness, and Microsoft's reputation and legal obligations. We believe that everyone deserves to have a positive and respectful online experience, and that technology can be a force for good in promoting digital safety and well-being while maintaining Microsoft’s commitment to privacy and freedom of expression.

DigiTS is a technology provider for all of Microsoft, helping to define the digital safety posture for a vast and global array of services. We develop and deploy cutting-edge solutions that leverage multiple technologies including artificial intelligence and human-in-the-loop systems to detect, prevent, and mitigate harmful content and conduct online. We work closely with product teams, policy makers, legal experts, and external partners to ensure that our solutions are aligned with Microsoft's values and standards, as well as the needs and expectations of Microsoft’s customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Responsibilities- Deliver measurable business impact across the organization by defining success criteria for multiple feature areas, identifying long‑term investment opportunities, and engaging partners to build alignment and support.
• Define feature sets in partnership with key stakeholders to capture user requirements and facilitate mid‑level usability reviews with customers.
• Drive a shared understanding of the Digital Safety solutions provided by DigiTS and how they mitigate Digital Safety risks across Microsoft products.
• Drive AI-forward product innovation: Embed AI as a core competency in product design and user experience. Move from static specs to rapid experimentation and model-first thinking, applying AI actively in day-to-day workflows.
• Collaborate with engineering teams, product group partners, and business stakeholders to design scalable solutions and architectures that address Digital Safety risks in alignment with Microsoft policies and external regulatory requirements.
• Partner cross‑functionally to collect performance metrics and validate hypotheses for complex technical needs, driving targeted improvements in product development. Proactively identify features for deprecation, support customer communities, and build trust with priority customers.
• Demonstrate ownership, accountability, and advocacy for Microsoft’s end‑user experience, balancing Digital Safety objectives with privacy, trust, and regulatory expectations.
• Operate as a remote product leader for our team in North America.

Qualifications Required Qualifications:

• Bachelor's Degree AND 7+ years experience in product/service/program management or software developmentOR equivalent experience.
• 7+ years of experience in product management or software development, with at least 2 years in security, compliance, or AI/ML domains.
• Proven experience in multiple software product development methodologies.
• Effective cross-group collaboration skills with a proven ability to drive results in cross-functional teams.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:- Bachelor's Degree AND 8+ years experience in product/service/program management or software developmentOR equivalent experience.

• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Experience with enterprise security/compliance solutions.
• Familiarity with Microsoft 365, Azure, or highly regulated environments.
• Hands-on experience collaborating with data scientists or engineering teams on AI/ML-powered features.
• Track record of driving AI-first product initiatives and measurable business impact

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.