Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

Join Microsoft South Africa as a Data Center Operations Management Intern and be part of a dynamic team that ensures the smooth operation of our data centers. This internship offers a unique opportunity to gain hands-on experience in managing data center operations, working with cutting-edge technology, and collaborating with teams across the globe.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
• Co-ordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
• Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
• Maintain a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
• Ensure detailed physical inventory tracking and staging.
• Help to reconcile and report inventory discrepancies.
• Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
• Notify management about ordering stock shortages. Escalates any issues to management.
• Comply with security and data management policies.
• Embody our culture and values.

Qualifications

• High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
• Basic knowledge of Asset/Inventory/Logistics/Supply Chain.
• Currently studying towards a qualification in Warehousing, Logistics, or Supply Chain Management.
• You need to be am Australian National or residency with eligibility to work in Australia.
• Minimum of 18 years of age

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.