Overview We are the Fast Track Team for Microsoft 365, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft 365 investment. Focused on driving Microsoft Copilot Usage and Growth, E5 Security and Compliance at scale working with large Enterprise customers, Fast Track plays a primary role in driving usage across the various Microsoft 365 workloads at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams. We are looking for individuals who are passionate about helping customers adopt AI, Microsoft 365 products, by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products.

As a Fast Track Architect (FTA) you will engage with the most complex and critical of Microsoft’s customers to ensure their Microsoft 365 deployment is successful. The FTA will capture the customers’ intent and understand their business needs to blend them into a plan that is designed to mitigate risk while achieving the fastest deployment and adoption of the M365 services to provide the maximum ROI for the customer. The FTA provides a senior level connection with these complex customers, bringing both technical capabilities as well as project governance and senior level connection with the customer’s leadership teams. FTAs work with other FTAs, SMEs, account team, partner, support and consulting resources to help customers in their AI & security journey. The FTAs deliver workshops and sessions to educate the customers at a technical configuration level, demonstrate, and deploy Microsoft 365 services, and drive value for the customers. Being part of this Engineering team enables you to highlight product improvement based on your work with the Top Customers and helping you scale your impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Responsibilities- Proven ability to engage clients, understand their needs, and map them into M365 Copilot and M365 E5 products and drive intent, technical deployment and adoption.
• Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes.
• Solid presentation, demonstration, and communication skills.
• Deliver business value through direct CXO-level interactions.
• Comfortable and experienced in pre-sales, project envisioning, planning, development, deployment, and management.
• Proven track record of change management and stakeholder and escalation management
• Prepare for, attend, and present customer details in regional Customer Review Meetings
• Experience with technical enablement and adoption using Microsoft 365 products, covering both Copilot and E5 Security. Awareness of compete products.
• • Experience with Security, Governance best practices
• • Experience with cloud and hybrid, or on premises infrastructures, architecture designs, industry standards, and/or technology management.
• • Certification in relevant AI, Security technologies or disciplines

Qualifications Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery workOR equivalent experience.
• 3+ years of customer-facing experience.
• Hands-on experience in M365 product platform (Copilot, Modern Work, Security & Compliance), technical enablement, solution design, product demonstration and proof of concept, deployment and adoption.

Other Requirements:

• This position requires verification of Australian Citizenship due to citizenship based legal restrictions. Specifically, this position supports federal, state and /or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• These requirements include but are not limited to the following specialized security screenings:
  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.