Overview

Microsoft Teams is the AI-powered hub for communication and collaboration, designed to bring people, content, and workflows together in one simple, smart, secure, and integrated platform. It empowers users to connect seamlessly through chat, calls, and meetings while leveraging intelligent features like Microsoft 365 Copilot to streamline tasks, generate insights, and enhance productivity. With deep integration across Microsoft 365 and extensibility through apps and connectors, Teams reduces tool fragmentation, improves governance, and accelerates time-to-value. By enabling real-time co-creation, personalized assistance, and enterprise-grade security, Teams helps organizations foster engagement, simplify operations, and unlock the full potential of collaborative work in the era of AI.

In this role, you’ll be focused on Teams Chat and Channels, driving adoption and engagement for core collaboration and communication features while showcasing the transformative power of Microsoft 365 Copilot in Teams. You will lead positioning and go-to-market strategies for innovations like channel agents—virtual teammates embedded in channels—external agents in channels, and Teams Mode for Copilot, which brings collaborative AI into group chats for real-time brainstorming, co-creation, and assistance. You’ll also drive engagement with channels in Teams, including the new Threads experience.

As a Senior Product Marketing Manager, you’ll craft compelling narratives, maintain customer and market insights, and partner closely with engineering, sales, and field teams to accelerate customer success. This is a high-impact role at the intersection of collaborative AI innovation and Teams, shaping how millions of users experience teamwork in the age of intelligent collaboration. This role is suited for a strategic thinker and compelling storyteller who thrives at the intersection of product, customer, and market insights.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Product Positioning & Messaging

• Define and articulate the value proposition for Teams Chat and Channels, highlighting integration with Microsoft 365 Copilot and agentic capabilities.

• Create messaging frameworks focused on collaborative AI that resonate with enterprise decision-makers and end-users.

• Collaborate with business planning on business model, pricing, and packaging decisions for new features.

• Collaborate with other Teams product marketing managers to develop messaging and positioning that is consistent and ladders up to overarching value props for Teams and Copilot.

• Go-to-Market Leadership

• Execute marketing strategy through cross-team collaboration with engineering, marketing, and sales organizations, driving adoption through partner ecosystem.

• Drive launch plans for new AI-powered features, including channel agents (intelligent assistants grounded in channel context for summarizing updates, assigning tasks, and answering questions) and Teams Mode (Copilot as a shared participant in group chats).

• Customer & Market Insights

• Deeply understand the collaboration platform and AI landscape and inform marketing plans with insights and updated value messaging as more companies continue to innovate.

• Analyze usage data, customer feedback, and trends to inform strategy.

• Derive insights on customer habits and preferences from telemetry, market research and analysis to inform go-to-market plans.

• Develop thought leadership content showcasing how AI transforms collaboration.

• Develop thought leadership to measure success of agents in Chat and Channels.

• Cross-Functional Collaboration

• Work with product management and engineering to influence roadmap priorities and ensure product readiness.

• Enable field and partner communities with training, demos, and assets.

• Create compelling, customer-centric content with consistency across all mediums (e.g. webpages, customer pitch decks, blog posts, Frequently Asked Questions, videos, etc.)

• Foster diversity and inclusion on a thriving team.

• Embody Microsoft’s culture and values.

Qualifications Required/minimum qualifications

• Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
• 4+ years experience in SaaS or collaboration tools marketing.
• 4+ Experience marketing AI-powered products or enterprise collaboration solutions.

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.