Thank you for applying to Micron. Please make sure that after completing the application questionnaire, you send your resume to:

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**Our vision is to transform how the world uses information to enrich life for all. **

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Key Responsibilities1.

Production IT Support:

• Provide real-time IT support for manufacturing production lines, including system login issues, terminal failures, network connectivity, and system access problems.
• Perform routine checks, deployments, version upgrades, and troubleshooting for production applications and automation-related systems.
• Collaborate with engineering, automation, and application teams to quickly identify and resolve production-impacting IT issues.

2.

Daily IT Service and Desktop Support:

• Install, configure, and maintain IT assets including PCs, laptops, workstations, printers, mobile devices, and related peripherals.
• Troubleshoot hardware, software, OS, and network issues to ensure minimal downtime.
• Maintain and support meeting room equipment, audio/video conferencing systems, and telephone infrastructure.
• Execute device imaging, software deployment, and endpoint configuration.

3.

Scripting and Automation Support:

• Develop or maintain automation scripts using Python, PowerShell, Shell, or equivalent languages to support log processing, data extraction, scheduled tasks, and workflow automation.
• Assist in building lightweight internal tools to improve IT operations efficiency and reduce manual workloads.
• Support data analysis activities through scripting or structured query languages when required.

4. Infrastructure Support

• Assist in basic maintenance of LAN/WLAN, switches, servers, storage, and database systems under guidance from infrastructure teams.
• Support IT equipment room inspections, hardware lifecycle tasks, and monitoring alert handling.
• Coordinate with network/system teams for port activation, patch panel updates, and equipment changes.

5.

Ticketing and Documentation:

• Handle IT tickets through ITNow/Service Now, ensuring timely recording, classification, resolution, and closure.
• Prepare and maintain technical documentation, troubleshooting guides, and SOPs.
• Identify recurring issues and propose improvements or automation enhancements.

Qualifications Education

• Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, Electronics, or related fields.

Experience

• 1–3 years of IT-related work experience; experience in manufacturing, semiconductor, electronics, or similar production environments is preferred.
• Hands-on experience in production IT support or system deployment is an advantage.

Technical Skills

• Familiar with Windows and/or Linux operating systems, including user, service, and basic system administration.
• Solid understanding of networking fundamentals (TCP/IP, VLAN, DNS, DHCP).
• Proficiency in at least one scripting or programming language: Python, PowerShell, Shell, etc.
• Ability to read and understand English technical documentation and operate English-based systems or tools.
• Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
• Proficiency with Microsoft Office and common IT support tools.

Soft Skills

• Strong communication skills and customer service orientation.
• Ability to work under pressure in a fast-paced production environment.
• Detail-oriented, responsible, proactive, and a strong team player.
• Willingness to support shift duties or overtime when required.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_cnmicron.com.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.