Sr Technical Functional Analyst at MetLife

General Information:

Location

Praha 1, Hlavní město Praha

Working Schedule

Temporary

Work Arrangement

Hybrid

Relocation Assistance Available

No

Posted Date

05-May-2026

Job ID

17239

Description and Requirements

The Opportunity

The Functional Analyst / Technical Functional Analyst is a hands-on delivery role focused on functional analysis, system behavior definition, and technical collaboration within Met Life’s technology landscape. The role translates business requirements into precise functional designs that can be implemented, tested, and operated reliably. Acting at the intersection of business, IT delivery, and vendors, the analyst ensures solutions are technically feasible, well-specified, and aligned with Met Life’s New Frontier strategy by improving solution quality, reducing rework, and enabling predictable delivery.

Key Responsibilities

• Lead functional discovery and requirements workshops focused on system behavior, data flows, integrations, and business rules.
• Create detailed, implementation-ready functional specifications, user stories, acceptance criteria, and process definitions.
• Oversee functional gap analysis between business needs and existing systems, identifying configuration vs. customization options.
• Manage functional ownership of applications in production, including incident analysis, defect triage, and root cause analysis.
• Develop BPMN-based process models, functional flows, and future-state designs defining system responsibilities and handoffs.
• Coordinate and actively support functional, integration, and user acceptance testing including scenario design and defect resolution.

Required Qualifications (Functional + Technical Essentials)

• University degree in a technical or business-related field with practical application in functional system analysis.
• Strong experience in functional specification writing including business rules, data mappings, and interface behavior.
• Solid understanding of system integrations including REST APIs, web services, and message-based integration.
• Working knowledge of SQL for data validation, analysis, and troubleshooting.
• Hands-on experience with JIRA, Azure DevOps, and Service Now for requirements, testing, and incident management.
• Ability to analyze production issues end-to-end from business impact to technical root cause.
• Working understanding of AI concepts and experience applying productivity tools as part of their day-to-day work to support effective data driven work and delivery effectiveness.
• Strong communication skills enabling collaboration with developers, testers, architects, and business stakeholders.
• Working proficiency in Czech and English (Intermediate level).

Preferred Qualifications

• 3+ years of experience in a Functional Analyst or Technical Business Analyst role.
• Experience with SaaS / COTS platforms including functional configuration and support.
• Experience working in Agile delivery models (Scrum, SAFe).
• Familiarity with CI/CD pipelines and release processes from a functional readiness perspective.
• Domain experience in insurance, claims, or policy administration systems.

Benefits We Offer

Our benefits are designed to care for your holistic wellbeing with programs for physical and mental health, financial wellness, and support for families. We offer a provision of free life insurance with advantageous terms and conditions for family members and support your savings for retirement. We also provide an annual performance bonus, paid sick days, flexible working hours, and much more!

About Met Life

Met Life
Czech Republic has proudly been serving the Czech market since 1992. We offer a
wide range of high-quality life, accident, investment, and group insurance
products that have helped meet the needs of our customers in countries around
the world and of all ages. Met Life CZ is a subsidiary of Met Life, Inc., one of
the world’s top insurance companies.

Our purpose
is simple - to help our colleagues, customers, communities, and the world at
large create a more confident future. United by purpose and guided by our core
values

• Win Together, Do the Right Thing, Deliver Impact Over Activity, and
  Think Ahead - we’re inspired to transform the next century in financial
  services. At Met Life, it’s #All Together Possible. Join us!

Met Life Europe d.a.c., the branch for the Czech Republic, started its activities on the Czech market in October 1992. It is a subsidiary of Met Life, Inc., which is one of the top companies in the insurance industry and thus provides the company with a valuable background. Met Life offers a wide range of quality life, accident, investment life and group insurance products that have proven themselves in many countries around the world and are able to meet the requirements of clients of all ages. For more information, please visit www.metlife.cz

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