Competitive Intelligence Program Manager

Global Research Operations (GRO) Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable our stakeholders to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs and create, manage, and scale processes that support a growing team. You'll draw on a full range of organizational and interpersonal skills to help our team operate effectively and deliver high-impact work.
The Competitive Intelligence Program Manager supports strategic initiatives in partnership with cross-functional groups (e.g., Sourcing, Privacy, and Legal) to coordinate the acquisition and maintenance of external data sources. We are looking for a systems thinker who works in an AI-native way, and who can provide strategic program direction, support operational excellence, guide the data sourcing process, and build strong cross-functional partnerships that advance our vendor portfolio and governance posture. This position helps fill strategic gaps in the competitive data landscape, deepening the team's shared understanding of the product landscape, including trends, players, technologies, and underlying dynamics.
Competitive Intelligence Program Manager Responsibilities
Partner with Meta Sourcing and the Privacy teams to complete new data contracts and renewals, bringing agreements to completion in a timely fashion while ensuring compliance requirements are met
Identify opportunities to improve process efficiency, and propose approaches that expand data coverage and realize more value from existing vendor relationships
Guide vendor management best practices and governance by building strong working relationships with current and prospective vendors, and support negotiation of pricing decisions and sensitive terms
Define clear program roadmaps, share frequent program updates, surface and communicate risks and adjustments, and ensure commitments are delivered
Partner with stakeholders on internal processes, templates, and guidelines that improve team optimization and documentation
Define and manage strategic initiatives that improve team efficiency and impact, and establish the operational systems that support them
Work in an AI-native way by integrating AI into your workflows to support productivity, innovation, and quality, adapting to new technologies and sharing best practices to support team-wide AI adoption
Serve as a connection point to the Global Research Ops team, adopting new processes and best practices where relevant and collaborating on programs specific to the team's needs

Minimum Qualifications:

6+ years of experience in program or project management, with a focus on vendor management or business operations
2+ years of experience managing cross functional data projects (3P data source integration) in a corporate or similar role
Experience in data modeling, project tracking, including advanced proficiency with Excel/Sheets, PowerPoint/Slides
Experience with establishing programs and leading them end-to-end while scaling for growth
Experience building relationships with peers and senior stakeholders, and collaborating with cross-functional teams across multiple locations
Experience communicating with data to drive change
Experience managing competing priorities and shifting requirements independently, and resolving operational problems as they surface

Preferred Qualifications:

Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Experience with data extraction tools such as SQL, and experience with data modeling and reporting in Excel/Sheets and PowerPoint/Slides
Experience integrating AI tools and workflows to redesign processes with measurable outcomes (e.g. efficiency gains, quality improvements), including ongoing AI skill development such as prompt/context engineering or agent orchestration
Experience with data privacy considerations in the consumer internet space, including social, communications, media, and/or entertainment verticals
Experience communicating with leadership and contributing to product decisions
Currently has, or is in the process of obtaining, a Bachelor's degree in business, marketing, analytics, or a related field (or equivalent practical experience)
Experience in full lifecycle vendor management, competitive intelligence, or business operations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
For those who live in or expect to work from California if hired for this position, please click here for additional information.
United States of America: $118,000/year to $170,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity:

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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