Head of Strategic Partner Management, Meta Business Agent, North America

Meta is seeking a Strategic Partner Management Leader to lead and grow high-impact partnerships across North America. In this role, you will manage a team that owns a portfolio of strategic relationships that drive business outcomes across our Paid messaging and Business AI portfolio. You will set the strategy, provide guidance/mentorship to your team, interface with product and sales teams to represent the needs of North America partners and their clients and serve as a point of escalation for key partners. You will translate Meta's product capabilities into mutual value while navigating complex, multi-stakeholder environments. This role sits at the intersection of business development, product strategy, and partner success, requiring deep expertise in structuring and scaling partnerships that deliver measurable impact at scale.
Head of Strategic Partner Management, Meta Business Agent, North America Responsibilities
Own and grow a portfolio of strategic North America partnerships, developing long-term relationship plans that align partner objectives with Meta's platform and product priorities
Influence strategy and roadmap for multiple large-scale partnership programs, identifying opportunities to expand scope, deepen integration, and unlock new revenue or distribution channels
Lead complex, multi-party negotiations on partnership agreements, commercial terms, and joint go-to-market initiatives with senior executives and decision-makers at partner organizations
Collaborate cross-functionally with product, legal, finance, marketing, and operations teams to structure and execute partnership deals that are scalable and compliant
Develop and implement frameworks that enable the team to rapidly assess partnership opportunities, prioritize based on strategic impact, and act decisively as market conditions evolve
Translate Meta's platform capabilities and product roadmap into compelling partnership value propositions tailored to each partner's business model and growth objectives
Monitor partnership performance against defined KPIs, identify gaps or risks, and drive corrective actions to ensure mutual commitments are met
Cascade strategic communications across the team and to partner stakeholders, ensuring alignment on priorities, milestones, and evolving business conditions
Mentor and coach team members on partnership development best practices, AI-assisted workflows, and effective stakeholder engagement techniques
Build and maintain influential relationships with senior leaders at partner organizations, converting engagements into lasting, reciprocal alliances that generate ongoing business value

Minimum Qualifications:

12+ years of experience in strategic partnerships, business development, or partner management within the technology, media, or digital advertising industry
Proven experience and understanding of the messaging business, including SMS commercial practices and technology and agentic solutions
Experience leading and closing complex, multi-stakeholder partnership negotiations with measurable business outcomes
Experience managing cross-functional programs across product, legal, finance, and operations teams to deliver partnership initiatives at scale
Experience in building and executing partnership strategies across multiple concurrent accounts or programs with cross-regional or cross-functional scope
Experience managing or coaching team members and holding them accountable for their performance and development goals

Preferred Qualifications:

Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Demonstrated ability to develop scalable processes or frameworks that improve partnership team efficiency and decision-making speed
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Track record of building C-suite and executive-level relationships that have resulted in expanded partnership scope or new business opportunities
Experience working with partners in the North American market across messaging, commerce, and agentic commerce
Experience leveraging AI tools to redesign partnership workflows, accelerate deal analysis, or enhance stakeholder communication
MBA

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
For those who live in or expect to work from California if hired for this position, please click here for additional information.
United States of America: $193,000/year to $269,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity:

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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